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Appliances that can flood your North Dallas home

12/2/2019 (Permalink)

A refrigerator leaking If one of your home appliances leaks call SERVPRO of Metrocrest. Here are here to help (972) 233-8400

Floods can happen in the blink of an eye. One moment everything is okay, and the next, water is everywhere. The experts at SERVPRO of Metrocrest have identified five ticking time bombs that can wreak havoc in your home in a matter of minutes.

Below are five ticking time bombs and consider what you can do to disarm their damage:


  • About 75 percent of tank water heaters fail by the time they’re 12 years old
  • 70 percent of water heater failures are from leaks or burst tanks
  • Average damage is $4,000

What to do: Check the tank regularly for leaks. Have your tank maintained yearly. It is recommended to replace your water heater every 10 years.


  • More than half of all water damage are due to broken washing machine hoses.
  • Damages average more than $6,000.

What to do: Inspect hoses once a month. Look for signs of impending leaks, such as blisters, bulges, cracks, discoloration or kinks. Turn off the water supply to the washing machine when you go on vacation.


  • Dishwashers usually fail when they are 10-12 years old
  • Flooding damage from a dishwater leak can be more than $5000

What to do: Tighten the drain line where it connects to under-sink plumbing. Replace the water supply line immediately if you run across a small leak. Don’t run the dishwasher while away from home.


  • Icemakers are the primary cause for water leaks in a refrigerator
  • The life expectancy of an ice maker is less than that of the refrigerator, as low as five years.

What to do: Replace copper water lines with braided steel alternatives. Check the water supply line behind the fridge yearly.


  • Attic air conditioners can cause the most damage because water can leak throughout the entire home.
  • Average loss from flooding caused by a leaky air conditioner is $5000

What to do: Install a secondary drain line and drain pan overflow switch. Have your A/C maintained regularly, which includes changing the filter and checking the refrigerant level.

You can rely on SERVPRO of Metrocrest for whenever you have water damage in your home from these leaky time bombs. The quick response and efficient, professional services will return your home to normal in no time. Please contact us without delay if you’re experiencing a water emergency.

Call SERVPRO of Metrocrest for all your water damage restoration needs (972) 233-8400.

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Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Get your Farmers Branch, TX  property prepared for the cold temperatures  

12/2/2019 (Permalink)

Thermometer showing cold temperature Call SERVPRO of Metrocrest for all your restoration needs (972) 233-8400.

Cold temperatures can take a toll on your home or business. It is important that you prepare your home for the cold weather to limit risks of potential damage. When preforming maintenance and ensuring that you are limiting risks of damage it is important to be thorough while inspecting your home or place of business. Install foam-rubber gaskets behind electrical outlets & switch covers on exterior walls. If you don’t use your fireplace, plug the flue with an inflatable plug. Make sure that you replace any broken windows and re-putty any loose windowpanes, seal around windows and door trims or use weather stripping for windows that are opened. Check in the attic of your home; weather strip & insulate the access door from your attic into your home, seal around your chimney with metal flashing or a high temperature sealant, seal around plumbing vents, seal any holes between the heated space and the attic and insulate any exposed water pipes. If water damage occurs in your home due to extreme weather or anything else, make sure to call SERVPRO of Metrocrest to help with all your water restoration needs.

Call SERVPRO of Metrocrest for all your water damage restoration needs (972) 233-8400.

SERVPRO of Metrocrest is the #1 Fire Damage Restoration Services in the Dallas Area

11/29/2019 (Permalink)

A kitchen that was burnt by a fire Call SERVPRO of Metrocrest for all your fire damage restoration needs (972) 233-8400.

Damages found in your home after a fire, can go far beyond what you might expect. Regardless of the size of the fire that you experience, smoke, soot, and ash often affect more than the immediate area around the source of a fire. 
Restoration cleaning professionals often use a variety of cleaning methods to treat a fire damaged home. It takes quality training, specialized equipment, and years of experience to perform the necessary services. You should expect nothing less than high-quality, exceptional service from a company performing restoration services on your property. 

SERVPRO of Metrocrest has IICRC certified technicians who go to work immediately mitigating damage and preventing losses after a fire disaster occurs. We pay specific attention to structural components, contents, and personal belongings, along with any items attached to the structure itself. 
Cabinets often have a finished surface that adds a small amount of protection. However, the inside of the doors and interior of each drawer usually consist of raw materials that can absorb residues, causing extensive damage that requires specific attention. 
When SERVPRO of Metrocrest  begins cleaning windows affected by the fire, it involves the entire framework and any hardware, not just the glass. Drapery, pictures, and other wall-mounted contents also involve different cleaning methods, especially on items made of different materials, including wood, metal, or plastic. 
A fire that started in your kitchen may end up in your attic. Any raw structural timber exposed to water or fire damage might need replacement, rather than restoration, due to the costs involved. Same goes for any insulation damaged during a fire; in almost every situation, it is far less expensive to replace insulation than it is to attempt restoration. 
Call SERVPRO of Metrocrest for all your fire damage restoration needs (972) 233-8400.

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Does Your Coppell, TX Home Have A Mold Problem?

11/18/2019 (Permalink)

mold on a wall If you find mold damage in your home of business, call SERVPRO of Metrocrest (972) 233-8400.

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call SERVPRO of Metrocrest today: (972) 233-8400

Tips for Homeowners When it comes to Remodel/Construction in your Home

11/14/2019 (Permalink)

A house that had a tree fall in it Call SERVPRO of Metrocrest for your reconstruction needs (972) 233-8400.
  1. Have a Clear Budget

One of the most important things is ensuring that you aren’t over-spending. It’s very easy to get carried away and fill your home with everything you want. The cabinets, flooring, and lights can always be upgraded later. Make sure you have a clear amount that you are okay with spending.

  1. Pick a Good Contractor

Not every contractor is equal. It’s important to make sure your builder is reputable.

  1. Keep Everything in Writing

Your interpretation of what you want and your contractor’s interpretation of what you want may vary. Write everything down and go over everything with your builders. This ensures that your expectations and wants are very clear.

  1. Don’t Make Unnecessary Changes

During the idea and planning stage, something may seem better on paper than in real life. Not everything is going to look the way you anticipated. If it’s something that you can see yourself getting used to, there’s no need to make a change. If it’s completely unbearable, you should make the change. However, remember that making changes will cause a delay and add to your costs.

  1. Keep Your Relationship Professional

It’s important that your relationship with your contractor remains professional. It may be a little too awkward to hire someone like your brother or uncle to build your house.

  1. Be Involved

When you hire your contractor, don’t just let them go on without any guidance or supervision. It is important that you are involved in the process. You don’t want to show up on the last day of building and notice a ton of things that could have been fixed previously.

  1. Prepare for Delays

No matter what your contractor says, the timetable for rebuilding varies. Don’t let your expectations get too concrete. it’s important to be flexible.

  1. Be Understanding

It’s important to make sure that you aren’t being too demanding of your builders. You may come to find that one of your ideas or plans will not come to fruition. Don’t get upset and let it go

  1. Have Temporary Housing

As mentioned previously, you want to be prepared for delays. If the building process goes on longer than anticipated, it’s important that you have a place to stay.

SERVPRO of Metrocrest is here to help with all your reconstruction needs. Call us today at (972) 233-8400.

What You Should Know About Mold

11/14/2019 (Permalink)

a hand writing Get the Facts with a green marker Call SERVPRO of Metrocrest for your mold remediation needs (972) 233-8400

According to the Environmental Protection Agency (EPA), there are 10 things we should all know about mold. 

  1. Potential health effects
  2. There is no practical way to eliminate all mold and mold spores in the indoor environment; the way to control indoor mold growth is to control moisture.
  3. If mold is a problem in your home or school, you must clean up the mold and eliminate sources of moisture.
  4. Fix the source of the water problem or leak to prevent mold growth.
  5. Reduce indoor humidity (to 30-60%) to decrease mold growth by:
    • Venting bathrooms, dryers and other moisture-generating sources to the outside
    • Using air conditioners and de-humidifiers
    • Increasing ventilation
    • Using exhaust fans whenever cooking, dishwashing and cleaning
  6. Clean and dry any damp or wet building materials and furnishings within 24-48 hours to prevent mold growth.
  7. Clean mold off hard surfaces with water and detergent, and dry completely. Absorbent materials such as ceiling tiles, that are moldy, may need to be replaced.
  8. Prevent condensation: Reduce the potential for condensation on cold surfaces (i.e., windows, piping, exterior walls, roof, or floors) by adding insulation.
  9. In areas where there is a perpetual moisture problem, do not install carpeting (i.e., by drinking fountains, by classroom sinks, or on concrete floors with leaks or frequent condensation).
  10. Molds can be found almost anywhere; they can grow on virtually any substance, providing moisture is present. There are molds that can grow on wood, paper, carpet, and foods.

If you need mold remediation in your home or business call SERVPRO of Metrocrest (972) 233-8400.

Call SERVPRO of Metrocrest for your Fast and Efficient Water Damage Cleanup

11/8/2019 (Permalink)

a living room with water damage If your home suffers from a water damage, call the professionals that care, call SERVPRO of Metrocrest (972) 233-8400.

Water can forge through concrete and other solid materials; leaving drywall, insulation, and untreated lumber used during the construction of your home at its mercy, posing a severe problem that you simply cannot afford to ignore. 
Never hesitate to seek out professional assistance when dealing with a water damage in your home. Contact expertly trained water damage restoration specialists like SERVPRO of Metrocrest as soon as possible. The longer you wait, the more damage that develops and the harder it is to perform the services you deserve.  
SERVPRO of Metrocrest provides you with access to vast resources, experienced technicians, and valuable services designed to adapt to your unique situation. Our technicians can locate, and repair problems found on your property, even those residing in hard to reach places such as your walls, attic, or crawlspaces.  
SERVPRO of Metrocrest technicians perform these services as quickly and efficiently as possible, making every effort to restore your home “Like it never even happened”. Our 24-hour emergency services ensure a quick response and easy access to advanced restoration and cleaning equipment that makes your restoration easier. 
Whether you have a roof leak, broken appliance, or plumbing issues, SERVPRO of Metrocrest can help. We have water extractors of all sizes, along with cleaning, drying, and deodorization technicians that use various techniques to get the job done right. On top of everything else, we manage your entire restoration process from beginning to end and work hard to provide you with a stress-free restoration experience.  
Call SERVPRO of Metrocrest for all your water damage restoration needs (972) 233-8400.

What to Expect When You Call SERVPRO of Metrocrest with a Water Loss

11/6/2019 (Permalink)

Water on the floors in a home Call SERVPRO of Metrocrest if your home suffers a water damage (972) 233-8400.

The restoration process begins as soon as you pick up the phone to call us.  SERVPRO of Metrocrest is available 24 hours a day, 7 days a week for your water emergencies whether you have a small water loss like your washing machine leaked or a large loss where you come home to several inches of water filling your house.  Whenever you are dealing with water in your home it is important to take action ASAP.  The longer the water sits the more damage it causes and the more dangerous it can be.

Water damage in your home can be very stressful and cause a lot of chaos.  Feel confident when you call SERVPRO of Metrocrest knowing that our technicians have the training specific to water damage and the experience needed to get you through this stressful time. 

What should you expect when you call SERVPRO of Metrocrest? When you call, we will ask you several questions regarding your water loss.  These questions will help us be prepared with the equipment, resources, and number of technicians needed.  Be prepared to answer these questions when you call:

  • Your name and contact information
  • Your insurance information
  • The street address of the damaged home
  • When did the flooding/water damage occur?
  • What caused the water damaged, (if known)?
  • Is there electricity available for our use?

When SERVPRO arrives at your home they will do a detailed inspection including a damage assessment.  At this time our technicians are trying to determine the extent of the damage and develop a plan of action.  We will check for the source of the moisture and make sure it is stopped before the restoration process and drying can begin.  We will then determine the contamination level of the water

  • Category 1: “Clean Water”
  • Category 2: “Gray Water”
  • Category 3: “Black Water”

After this category of the water has been determined SERVPRO can them go forward with our plan of action and begin the cleanup process.

If your home had an unexpected water damage, call the company that cares, call SERVPRO of Metrocrest (972) 233-8400.

The Fire Restoration Process

10/16/2019 (Permalink)

A fire in a field at night with people around it Call SERVPRO of Metrocrest for your fire restoration needs. (972) 233-8400

If your home in the North Dallas area has experienced a fire, then you may need to contact your local fire restoration service company, SERVPRO of Metrocrest, to help with repairs. The knowledgeable professionals at SERVPRO of Metrocrest have the tools and knowledge necessary to restore your home back to pre-fire condition. During this process there are a few things you can expect to see.

  1. Assessment of the Damage

One of the first steps you can see our restoration technicians perform is the assessment of the affected area. Our certified professionals will look for fire, soot and smoke damage, as well as any water damage that may have occurred with the fire suppression efforts. Knowing the damage types will allow them to formulate a plan for restoration.

  1. The Repair Process

During the fire restoration process, you can expect our technicians to start with damage cleaning, followed by any structural repairs that need to be made. It's also a good idea to talk with our restoration technicians about any mitigation steps you can take at this time as well.

  1. Restoration of the Space

Our technicians are trained to have the ability to return your home back to pre-fire condition. You can expect this to take a little time, but you can also expect to find that any smoke, fire, or soot damage has been completely removed. We will also be able to replace the damaged interior. At the end of this process you should be able to find that your home looks as though the fire never occurred.

If your home suffers from a fire, call the professionals at SERVPRO of Metrocrest. (972) 233-8400

Causes of Water Damage to Commercial Buildings

10/10/2019 (Permalink)

A commercial building with a sewage back up Call SERVPRO of Metrocrest (972) 233-8400

While it's true that commercial water damage is often the result of floods and water that stems from weather events and storms, severe weather isn't the only cause of water damage to your business. Here are some of the typical causes of water damage to commercial buildings. 

  1.  Malfunctioning sprinkler systems: Some older office and retail buildings still have outdated sprinkler systems that work in conjunction with fire protection systems. While such sprinklers can come in handy during a fire emergency, they can also cause commercial flood damage if they are faulty or in need of replacement. This could easily damage inventory and business assets.
  2. Damaged appliances and equipment: This cause of commercial flood damage is more common in restaurants and catering facilities, as well as any business that has appliances and equipment that make use of water. If the appliance fails and sends water across your building, especially during late hours when no one is around, you may come back to work and face a water emergency.   
  3. Broken pipes and plumbing: Just like in a residence, if the plumbing system in your workplace fails water damage could be the result.   
  4. Backed up sewer lines: This is another cause of commercial water damage that often catches business owners by surprise. Should the sewer line to your building back up or become damaged, realize the potential dangers of contaminated Black Water which can cause health effects and ruin products and office furnishings.   

If your business has suffered commercial water damage, SERVPRO of Metrocrest will get you back up and running again and make it “Like it never even happened." (972) 233-8400