Recent Fire Damage Posts

Fire Damage Restoration Tips

9/11/2019 (Permalink)

If you have fire damage in your home or business, it's essential to call in fire damage professionals. They know exactly what to do to properly address fire loss, soot damage, smoke damage and serious issues like air quality degradation. Plus, it's important to act quickly. Sometimes the water used to put out fire in home or fire in business or to limit commercial fire damage can become a breeding ground for mold. This can lead to dangerous health problems. That's why it's essential to call in a licensed fire damage restoration company as soon as possible after there's a fire in home or a fire in business.

Once the fire in your home or business is out and you're sure everyone is safe, you should contact your insurance company. They can provide guidance on what steps to take to get your fire loss, soot damage and smoke damage addressed. Whether you had a fire in home, fire in business or suffered commercial fire damage, following the proper fire cleanup process is essential. Your insurance company can suggest several licensed, experienced, reputable fire cleanup companies, like SERVPRO of Metrocrest, to begin taking care of any fire damage, smoke damage or soot damage you may have. They will also test the air quality and let you know when it's safe to return.

When you have a fire in home, fire in business or commercial fire damage, it's essential to deal with licensed, experienced fire cleanup companies, such as SERVPRO of Metrocrest. They have the necessary tools, equipment and specially trained personnel to quickly and effectively assess and repair fire damage, smoke damage, soot damage, commercial fire damage and air quality issues. Many insurance companies will not cover the cost of fire cleanup if it's not handled by a licensed, certified fire damage cleanup company. Repairing commercial fire damage or damage caused by fire in home or fire in business can leave people in financial ruin if the insurance company does not cover those costs.

If it is not handled properly, even a seemingly minor fire in home or fire in business can be an unmitigated disaster. The fire damage, smoke damage and soot damage can lead to air quality issues or more costly repairs if not handled quickly and properly. The smell of smoke can permeate walls and furnishings and end up requiring extensive and expensive work to address it. Your fire loss can end up being a lot greater than necessary if the fire cleanup is not done right. Many unscrupulous people attempt to prey on home or business owners that have suffered a fire loss. Make sure you are not one of them. Only deal with licensed, reputable fire loss companies like SERVPRO of Metrocrest.

The decisions you make in the hours immediately after you suffer a fire loss will decide how well and how soon the repairs will be made, the air quality in the structure will be safe enough for you to return and how much of your repair and restoration costs your insurance company will cover. Visit  for more information on fire damage.

What You Need To Know About Fire Damage In the North Dallas Area

8/29/2019 (Permalink)

A living room fire We are always here to help! (972) 233-8400

Commercial or residential fire damage causes tremendous problems to your home or business. Even if your fire is relatively small, there can be hidden consequences. That's where we come in. SERVPRO of Metrocrest is a tried, trusted and true fire restoration experts, we are here to help you get your home or business back in shape. 


Before our certified technicians can begin repairs, we will survey the property and assess the damage. We do a thorough inspection, so that we can provide you with plans for the best path forward. During this time, we will answer any questions you may have about the fire cleanup process.


Once we complete our inspection, we will discuss proper procedures and a schedule. Our experts here at SERVPRO of Metrocrest will prepare our equipment, close off the area, and make all necessary preparations for cleaning.

Odor Treatment

One of most difficult parts of any fire clean-up job is properly removing the odor in the area. Burnt odors often linger in the air, causing damage to the property's surface on a microscopic level. We use advanced cleaning technology and products to permanently remove the presence of all odors in the area.

Final Steps

Once the burnt sections of the property are removed and the odors have been treated, we move on to the last step of addressing the fire damage. If there is any structural damage to the property, we will begin the rebuild process.

 Call SERVPRO of Metrocrest (972) 233-8400 for all your fire restoration needs. We are here to help 24 hours a day, 7 days a week!

What To Do AFTER The Fire

8/12/2019 (Permalink)

Call SERVPRO of Metrocrest for your fire restoration needs

Becoming a victim of a fire loss is never on anyone's list of 'to do's', but when or if it does happen to you or a loved one - it's good to have a checklist of what you need to do right away:

After the fire - your first call should be to your insurance agent to get the claim process rolling.  

Next - you should locate or start replacement of:

  • driver’s license
  • insurance policies
  • military discharge papers
  • Passports
  • birth, death, marriage certificates
  • social security or medical cards
  • credit cards
  • titles to deeds
  • stocks and bonds
  • wills
  • medical records
  • warranties
  • finance & income tax records
  • citizenship papers
  • mortgage papers

Know your coverage as most policies will cover temporary living expenses in addition to coverage of your home and contents.  The mitigation and restoration process can take months - depending upon the extent of the fire, smoke and odor damage to your property.

SERVPRO of Metorcrest Mitigation Process

1.Board-up/Secure the Property

2.Detail Inventory

3.Storage of Content

4.Disposal of Wet/Burned Content

5.Dehumidification of Structure

6.Mitigation of Smoke and Odor

7.Preparation for Re-Construction

8.Restoration vs Replace


Call SERVPRO of Metrocrest for your fire restoration needs. (972) 233-8400

4th of July safety tips

7/3/2019 (Permalink)

Fireworks safety tips for 4th of July

According to the National Fire Protection Association, more fires are reported on July 4 than any other day throughout the calendar year. Each year fireworks are responsible on average for over 1,300 structural fires, 300 vehicle fires and more than 17,000 miscellaneous fires that cause personal injuries.

The National Safety Council recommends that fireworks be left to the professionals and advises everyone to stay away from consumer-packaged fireworks and to enjoy the celebrations of your local towns and municipalities. 

If fireworks are legal in your state, take these precautions from the National Safety Council.

  • Never allow young children to handle fireworks
  • Older children should use them only under close adult supervision
  • Anyone using fireworks or standing nearby should wear protective eyewear
  • Never use fireworks while impaired by drugs or alcohol
  • Never light them indoors
  • Only use them away from people, houses and flammable material
  • Only light one device at a time and maintain a safe distance after lighting
  • Never ignite devices in a container
  • Do not try to re-light or handle malfunctioning fireworks
  • Soak unused fireworks in water for a few hours before discarding
  • Keep a bucket of water nearby to fully extinguish fireworks that don't go off or in case of fire.

SERVPRO of Metrocrest wants you to stay safe!  Enjoy the parties, barbeques, and celebrations….we are here if you need us.  Call 972-233-8400.

Grilling Tips

5/16/2019 (Permalink)

Spring is in full swing! It’s time to get outside and enjoy those grills that have been unused all winter. Barbeques are fun but it is important to keep your home, family, and guests safe. Every year, about 5,700 grill fires take place due to malfunctioning gas grills, according to the U.S. Fire Administration. These grill fires equal up to an annual average of $37 million in damage, along with 100 injuries and 10 deaths. Don’t let one little mistake ruin your barbeque fun! Follow these tips provided by the National Fire Protection Association to make sure you are safe when grilling.

General grilling tips

  • Propane and charcoal grills should only be used outdoors.
  • Grills should be located well away from the home (at least 10 feet), deck railings, and out from carports and overhanging branches.
  • Keep children and pets away from the grilling area.
  • Keep your grill clean by getting rid of any grease of fat buildup in the trays below the grill.
  • Never leave your grill unattended.

Before using your grill

  • Check the major connection points between the gas tank hose and the regulator and cylinder, along with where the hose connects to the burners. If any are loose, tighten them.
  • Check the propane tank hose for any potential gas leaks. To do that:
    • Apply a light soap and water solution to the hose using a brush or spray bottle.
    • Turn on the propane tank. If there is a gas leak, the propane will start to release bubbles around the hose.
    • If you don’t see any bubbles, your grill is safe to use.
  • If there are bubbles being released around the hose, turn off the tank and check the connections. You then should have your grill serviced by a professional before using it again.
  • If the leak doesn’t seem to be stopping, call the fire department immediately!

When your grill is on

  • If you are cooking and start to smell gas, turn off the gas tank and burners.
  • If the leak immediately stops, make sure to get the grill serviced by a professional before using it again.
  • If the smell doesn’t seem to be going away, move away from the grill and call the fire department immediately. Do not move the grill.

If something goes haywire and a fire does break out SERVPRO of Metrocrest is here to help!

Call today for all your fire restoration needs (972) 233-8400.

How to use a Fire Extinguisher

5/16/2019 (Permalink)

Knowing how to use a fire extinguisher can help minimize the potential damage from a fire.

There are many scenarios people in the Dallas/Ft. Worth area can find themselves in where there is a need for a fire extinguisher in their home. No matter what the source of a fire in a house is, knowing how to use this device is an essential part of understanding and implementing fire safety and preventing fire damage. 

How To Remember Directions for Use

The first thing to remember before trying to put out a fire in the home is to call the fire department. Once the fire department is made aware, a fire extinguisher can be used to attempt to control and eliminate a fire. An easy way to remember how to use an extinguisher is the acronym PASS.

P – P is for Pull. Pull the pin at the top of the extinguisher. This allows the handle to be   squeezed, and also breaks the seal so the extinguisher can work. 
A – A stands for Aim. It is important to remember to aim low toward the bottom of the fire. 
S – The first S in the acronym is for Squeeze. Squeeze the handle, or the trigger.
S – The second S is for Sweep. Sweep the nozzle from side to side across the bottom of the fire until it is extinguished. If the fire does not go out, or if it starts back up again, then repeat step two through step four. 

It is extremely important to remember that evacuation is the number one priority if the fire doesn’t seem to be affected by an extinguisher!

Potential Fire Damages 

There are many possible sources for fires in a residential area, including kitchen utilities, outlets, candles, wiring, and many others. Preventing fire damage is key during a residential fire, whether it is from a kitchen fire or from any other source in the house. 

Knowing how to use a fire extinguisher can help minimize the potential damage from a fire. In situations where damage does occur, call SERVPRO of Metrocrest (972) 233-8400 to help with cleanup and fixing any damage left behind.

Overloaded Electrical Outlets Can Lead to Fire Damage

4/25/2019 (Permalink)

Keeping cell phones charged often means plugging charging cables into adapters. This practice and others like it can lead to overheated plugs and eventually cause a fire. 
Using properly rated power strips can protect your home from fire damage caused by too many electrical devices plugged into one socket. The rubber or soft plastic electrical cords on many devices give off noxious fumes when burned, which can create very dense soot. The plugs can also contribute to this, as well as melt and cause the carpeting to burn. 
SERVPRO of Metrocrest knows how this kind of disaster can affect your family and we are ready to help clean up the damage and make things “Like it never even happened.” The areas above doorways and windows near the fire often contain concentrated levels of smoke residue. We begin working to remove this soon after we arrive. Allowing this substance to remain longer only allows it to adhere more tightly, making it more difficult to clean away. We also clean anything else in your home where smoke residue and soot settled. 
After a fire, odor from burned materials and possessions becomes very noticeable. While cleaning soot off surfaces removes a significant amount of this odor, if the fire created enough smoke, the odor left behind might remain because its source hides in areas where our tools cannot reach. Our IICRC-certified Technicians  can efficiently handle this predicament. For the toughest odors, we rely on thermal fogging techniques. 

SERVPRO of Metrocrest wants to ensure that our customers love living in their homes after a disaster. We have an extensive range of equipment to mitigate any sized disaster, large or small, and have the experience and training needed to provide you with the level of service you deserve.

Call SERVPRO of Metrocrest - We're Here To Help (972) 233-8400.

Why Calling SERVPRO of Metrocrest Should Be Your First Post-Fire Priority

4/25/2019 (Permalink)

After you’ve just finished watching emergency service take care of a fire in your home, the shock can sometimes make it difficult to figure out which step you should take next. However, if you want your home to stand the best chance at a full recovery, you’re going to need to make a few calls. 

First, call your insurance company. Next, you’ll want to call SERVPRO of Metrocrest, your local fire damage cleanup crew. Doing this early on is imperative because

  • Quicker action yields better results
  • Mitigation of water damage is easier
  • You’ll be able to salvage more of your belongings

Fast Action

When a fire happens, it doesn’t just affect the things it burns. It releases soot and smoke that seeps into materials surrounding the fire as well. Over time, these byproducts set in, discoloring and damaging porous materials. The longer these surfaces go without being properly cleaned, the more likely it is that the damage will be irreversible, which is why calling a fire damage crew right away is so important.

Water Damage

Many people don’t consider water damage to be an issue when there’s a fire, but with gallons and gallons of water coming out of the fire hose pointed at your home, it’s definitely something you’ll need to contend with. SERVPRO of Metrocrest has the tools to dry out carpets, furniture and more, faster.


Salvaging your belongings is not only a way to keep restoration costs down, but it preserves a little peace of mind as well. Choosing a cleanup crew to come in right away can help you make the most of your remaining belongings, so you can reinstall them in your restored home when the job’s done.

SERVPRO of Metrocrest is IICRC certified and trained to handle every challenge your house has to offer. Having them on the job right away means you can get back in your home sooner, so you can get back to the life.

 Call SERVPRO of Metrocrest - We're Here To Help (972) 233-8400.

Follow us on Twitter @SERVPRO9498

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Clean chimneys cut down the risk for fire

12/6/2018 (Permalink)

Burning fires in a chimney leads to the accumulation of soot and creosote, a flammable, sticky substance that can cause chimney fires if it’s not removed. Hiring a professional chimney sweep can get expensive, so if you use your fireplace frequently, consider picking up a few tools from the hardware store and cleaning your chimney yourself. This article provides instructions on three different methods for cleaning a chimney, as well as tips on chimney cleaning safely.

  1. Determine whether the chimney needs to be cleaned (if you only clean your chimney once a year, do it in the fall before the burning season begins. Otherwise, you risk sparking a chimney fire the first time you light up your fireplace in the winter.
  2. Check the chimney for animals. Shine a flashlight up the chimney from the fireplace, and if you find an animal remove it.
  3. Measure your chimney flue. You have to have properly sized tools to clean the chimney properly.
  4. Buy chimney cleaning supplies such as a wire brush, rope, plastic tarp or drop cloth, broom, dustpan, mask, goggles and ladder.
  5. Dress in appropriate clothing. You should wear old clothes that you don’t mind getting messy with soot. Cover your hair and make sure you wear a mask and googles.
  6. Prepare your house for the cleaning. Drape a drop cloth around the fireplace and move back furniture and rugs.
  7. Remove the damper from the chimney flue
  8. Start the cleaning process

SERVPRO of Metrocrest is here to help with all your fire restoration needs. 

call SERVPRO of Metrocrest (972) 233-8400.

Follow us on Twitter @SERVPRO9498

And Facebook:

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Quality Fire Damage Restoration Services in the Dallas Area

11/7/2018 (Permalink)

Damages found in your home after a fire, can go far beyond what you might expect. Regardless of the size of the fire that you experience, smoke, soot, and ash often affect more than the immediate area around the source of a fire. 
Restoration cleaning professionals often use a variety of cleaning methods to treat a fire damaged home. It takes quality training, specialized equipment, and years of experience to perform the necessary services. You should expect nothing less than high-quality, exceptional service from a company performing restoration services on your property. 
SERVPRO of Metrocrest has IICRC certified technicians who go to work immediately mitigating damage and preventing losses after a fire disaster occurs. We pay specific attention to structural components, contents, and personal belongings, along with any items attached to the structure itself. 
Cabinets often have a finished surface that adds a small amount of protection. However, the inside of the doors and interior of each drawer usually consist of raw materials that can absorb residues, causing extensive damage that requires specific attention. 
When SERVPRO of Metrocrest begins cleaning windows affected by the fire, it involves the entire framework and any hardware, not just the glass. Drapery, pictures, and other wall-mounted contents also involve different cleaning methods, especially on items made of different materials, including wood, metal, or plastic. 
A fire that started in your kitchen may end up in your attic. Any raw structural timber exposed to water or fire damage might need replacement, rather than restoration, due to the costs involved. Same goes for any insulation damaged during a fire; in almost every situation, it is far less expensive to replace insulation than it is to attempt restoration. 
Call SERVPRO of Metrocrest for all your fire damage restoration needs (972) 233-8400.

Follow us on Twitter @SERVPRO9498

And Facebook:

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Finding the Right Fire Damage Restoration Company in the Dallas, TX Area

9/11/2018 (Permalink)

Fire damage can leave you reeling from considerable losses that may be hard to recoup depending on how long you wait to remedy the problem. After contacting first responders to handle the fire accident, the next call should be to SERVPRO of Metorcrest. The time you wait to have a restoration company come and clear up the resulting destruction will dictate how bad the situation can get.

Smoke damage and soot damage will continue to devastate your property the longer it goes uncleared. The advanced equipment and techniques that SERVPRO of Metrocrest use are just a few reasons to call our fire cleanup crew.

Call SERVPRO of Metrocrest for all your fire damage restoration needs (972) 233-8400.

Follow us on Twitter @SERVPRO9498

And Facebook:

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

3 Ways to Keep Your Pets Safe in the Event of a Fire

8/30/2018 (Permalink)

During a fire emergency in the Dallas metroplex area, it can be essential that everybody in your home evacuate and meet in a safe location. While you should always be most focused on keeping yourself and your family safe, you can also spend some time on pet preparation so that you can have a better chance of getting your pets out of danger, too. 

1. Practice Evacuating 

In the confusion caused by a fire, it can be hard to think of everything you need to do right away. If you have a plan in place and practice it a few times, you can be better prepared to handle a fire emergency. This can not only be helpful for pet safety, but also for the safety of everyone in your household. 

2. Notice Where Your Pets Are 

An important part of the planning process can be noticing where your pets usually spend their time. It can be especially helpful to note where they hide when frightened. You don’t want to put yourself at risk by spending too much time searching for your dog or cat during a fire emergency, but you can be better prepared to get yourself and your pets out as soon as possible by having a checklist of areas you can look. 

3. Keep Collars and Leashes Handy

Fires can be especially frightening to pets. By keeping their collars and leashes handy, you can more easily guide them out of the house. If you are unable to find them, it can be easier for the fire department to get them out if they are wearing collars. It can be a good idea to hang leashes by the door you are planning to evacuate through.

You can be better prepared to keep your pets safe during a fire emergency by following these safety tips.

SERVPRO of Metrocrest Technicians are IICRC-trained and certified, so they can determine what kind of loss you have and how to properly take care of it, so you don’t have any further problems.

Call SERVPRO of Metrocrest - We're Here To Help (972) 233-8400.

Follow us on Twitter @SERVPRO9498

And Facebook:

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

Carrollton, TX Fire Damage

5/1/2018 (Permalink)

Carrollton, TX House Fire

A Carrollton, TX family watched as their home and precious possessions were consumed by fire. It can be one of the most severe losses that a homeowner can experience. After their devastating loss this family was quick to call SERVPRO of Metrocrest.  Here at SERVPRO of Metrocrest, our technicians are more than talented professionals; they're caring people ready to get you back in your home as quickly as possible, while keeping you informed every step of the way. We reassured our customer by having clear guidelines and a step by step plan to help them get their home back as if “It Never Even Happened”.

If your home is damaged by fire, it is critical to contact a company that specializes in the fire and smoke restoration process as soon as possible to prevent additional damage. SERVPRO of Metrocrest is available 24/7 to help minimize the cost of fire and smoke damage to your home.

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

How a Home is Restored After a Fire Damage is Important

5/1/2018 (Permalink)

SERVPRO of Metrocrest (972) 233-8400

A house fire and the smoke that is produced after a fire impacts certain parts of a house differently. Because of this it may require different methods of sanitizing, restoring and/or rebuilding. You may not be able to see the extent of the fire damage because sometimes it occurs in areas that are not visible to the naked eye. There could be damage behind walls, in the attic, it could have affected the structure, or electrical or plumbing systems. Even walls or surfaces that aren’t in the same room where the fire originated can be damaged.

Surfaces with smoke and soot damage require special cleaning agents. As common as household cleaning products can be they can be ineffective or even cause additional damage. If water damage occurs from a fire extinguisher, or if the sprinkler system went off during the fire then there is a potential for mold growth, which will also need to be addressed in addition to fire and smoke damage. SERVPRO of Metrocrest is trained in fire restoration and will be able to assess the degree of the fire damage and determine the areas and content of the home that can be cleaned and restored and which ones need to be completely replaced.

Call SERVPRO of Metrocrest for your fire restoration needs (972) 233-8400.

Commonly used equipment in fire damages

5/1/2018 (Permalink)

Call SERVPRO of Metrocrest (972) 233-8400 for all your fire Restoration needs.

A significant part of fire cleanup focuses on purifying contaminated air and neutralizing odors caused by smoke. Here at SERVPRO of Metrocrest we use special equipment to help clean and sanitize the air and make a home safe to breathe in again. A HEPA (High- Efficiency Particulate Air) Vaccum, is a high-powered vacuum with filters that trap airborne particles like soot. It can be used on surfaces including ceilings, walls, and floors. We also use Air Scrubbers. An Air Scrubber helps to eliminate odors and clean the air by using a filtration system to suck air in and filter it before releasing it back into the house. An Ozone Machine is another piece of equipment that is used during a fire cleanup. The Ozone Machine neutralizes odors and should only be used after a house is cleaned, emptied of all contents and vacated. The machine is typically used for a couple of days and the home must be ventilated for an additional 24 hours before reentry.

Call SERVPRO of Metrocrest (972) 233-8400 for all your Fire Restoration needs.

Rely on SERVPRO of Metrocrest When a Fire Leaves Your Home Unsafe and Damaged

4/16/2018 (Permalink)

Call SERVPRO of Metrocrest as soon as the fire is out to prevent further damage to your home.

When your Dallas, TX property suffers fire damage, acting quickly can be vital to limiting the losses you experience as well as the amount of damage inflicted on your home. Some homeowners think that once the fire is out, the damage stops, allowing you the opportunity to clean things up later. 

Unfortunately, fire damage in your Dallas home continues long after the flames go out. In a matter of hours, furniture, appliances, and personal belongings can go from restorable to unsalvageable. Ash, soot and smoke residues take their toll on porous materials while wreaking havoc on the protective coatings on harder surfaces found in your home as well. 

Your home is precious; you work hard to make a safe place for your family to enjoy. Our team at SERVPRO of Metrocrest understands what it means when you trust us with your home restoration tasks and take it to heart when finding solutions to help fellow members of our local community recover. We live, work, and play right here beside you, making it essential to support those around us and keep our community active, healthy, and secure. 

SERVPRO of Metrocrest’s IICRC-industry certified technicians can inspect your home, offering quality restoration services that are specific to your situation. Our restoration experts can also help you determine the amount of restoration you need, basing solutions on the amount of damage present and manage your entire restoration from start to finish. 

We provide you with the latest tools, equipment, and techniques available and provide you with a variety of services that help restore fire and water damage often caused by this type of event. SERVPRO technicians implement services that follow local, state, and federal guidelines for packing, transporting, and disposing of any materials found unsalvageable and work hard to maintain a safe working environment throughout your restoration process.

SERVPRO of Metrocrest has full emergency response teams available 24-hours a day, 7-days a week, including weekends and holidays. We are always available, providing professional restoration personnel, equipment, and resources throughout the Dallas area at a moments notice.  Call us today at (214) 734-9986.

SERVPRO of Metrocrest Offers Remediation Services Regardless if the Fire Damage is Large or Small

4/5/2018 (Permalink)

SERVPRO of Metrocrest (972) 233-8400

It is never a pleasant experience when a fire starts inside your Dallas home. Fires not only threaten the safety of you and your family but are costly to repair as well. The heat, flames, and smoke produced by a fire causes extensive damage to your home. 
Whether the fire is small or large, it is a smart move to let the professionals come in and assess the situation. SERVPRO of Metrocrest is IICRC certified and have experience with different types of scenarios. 
Both the heat and smoke created by a blaze cause several types of damage to your home. Flames burn content and building materials inside the home. Smoke spreads throughout the structure leaving behind soot and foul odors. Our professional crews at SERVPRO of Metrocrest get taught how to mitigate fire damage by putting each case into a category based on the severity of the damage. 
In fire damage situations, there are three main types of severity. Putting each damage scenario into a certain level of severity helps our specialists know what types of methods to use when mitigating the problem. The three levels are minor, medium and major fire damage. 
In minor fire damage situations, smoke residues only affect individual rooms of the structure that are near the source. The amount of soot left behind from the smoke is minimal. Very few areas get re-painted, and only some minor items get replaced. Most of the mitigation process involves wet and dry cleaning of the ceiling, walls, and other surfaces. 
In medium fire damage cases, the amount of smoke residues is moderate, and more areas need wet cleaning. The areas that need to be re-painted and items that require replacement increase. Most of the time with medium fire damage contents inside the home get cleaned on site, but there is heat damage to building materials. 
In major fire damage scenarios, there is a lot of heat and flame damage at the fire's source, and structural charring is even possible. In these cases, emergency procedures such as boarding up the exterior of the building and detailed cleaning of the structure possibly takes place. The building gets filled with smoke damage and foul odors, and usually, our crews must pack out the house and clean the contents offsite. 
No matter how severe the damage in your home is, hiring professionals always gets you the best results. SERVPRO of Metrocrest can be reached at (972) 233-8400, and we are available 24 hours a day and seven days a week to help you. 

Home Fire Safety Tips For The North Dallas Winter Season

12/29/2017 (Permalink)

Winter is the most wonderful time of the year. However, winter is also the most dangerous times of the year for home fires, as half of all home heating fires occur in December, January, and February. Before you turn up the heat to stay cozy and warm, read over our list of essential winter fire safety tips to keep you and your home safe this winter.

Space Heaters

Heating is the second leading cause of all U.S. home fires, and space heaters are the type of equipment most involved in these fires. Space heaters and other heat-producing appliances should never be left on or plugged in when no one is home, and only one appliance should be plugged into an electrical outlet at a time. Keep anything that can be burned at least three feet away from all heat sources, including fireplaces, wood stoves, radiators, as well as space heaters.

Carbon Monoxide

Carbon monoxide is called “the invisible killer” for a good reason, as the odorless and colorless gas is extremely hazardous and more common in the winter than any other time of year. The poisonous gas is created when fuels like gasoline, wood, coal, or propane do not burn. Heating and cooking equipment can be potential sources of carbon monoxide, and every home should take the necessary precautions against the invisible gas. Be sure to have a carbon monoxide detector in your home and test the alarm at least once a month- and of course, have fire alarms throughout your home and test those often as well.


While generators are useful during power outages caused by winter storms, improper use of them can be very dangerous. Portable generators can lead to carbon monoxide poisoning, electrical shock, or a fire hazard if misused. Your portable generator should be kept outside- as far away from your home as possible- and away from any windows, doors, and vent opening. Also, turn off the generator and let it cool down before refueling- never refuel while it is running.

Chimneys And Vents

A qualified professional should be cleaning and inspecting your chimney and vents every year before you start lighting your fireplace. Be sure to use dry, seasoned wood when lighting your fire to produce more flame and less smoke. Also, store your cooled ashes in a tightly covered metal container, placed outside at least ten feet from your home and neighboring buildings.

SERVPRO of Metrocrest responds quickly offering a full line of fire cleanup and restoration services to help you return home as soon as possible. Before risking further damage by attempting to clean up the damage yourself, call the fire damage clean up and restoration professionals at (972) 233-8400.

Tips on how to keep your business fire-hazard free during the holiday season

12/28/2017 (Permalink)

If you run a business in the North Dallas, Tx area, you may get at least a few days off this month for the holiday season. While December is known as a time for joy and happiness, the winter season unfortunately also comes with an increased risk of fire. Before you leave your building unoccupied for a few days, be sure to take a few extra steps to ensure your business is safe and fire-hazard free so that you can enjoy the holidays!

Unplug Electronics

Electrical fires are a common cause of fire events in business, so if you’ll be closing down your business for a few days or weeks, turn off and unplug as many electronics as possible.

 Prevent Freezing Pipes

Winters in Dallas, TX can get very cold, causing untreated pipes to freeze and burst. The pipes are important for your whole building, but the pipes that feed water to your fire sprinkler system are especially vital in protecting your business from a fire. To keep them from freezing or bursting, either keep the internal building at a minimum of 40 degrees or use insulation sleeves for the pipes. If the pipes are not protected from the freezing weather, your sprinkler system will be useless in the event of a fire.

Check All Fire Protection Equipment

Before locking up for the holidays, be sure to check that all fire protection equipment and systems are working properly. Even if you do all you can to prevent fire-hazards, events may happen, and the fire detection system, sprinkler system, and alert systems such as strobe lights and horns must be maintained to protect your building.

SERVPRO of Metrocrest responds quickly offering a full line of fire cleanup and restoration services to help your business get back up and running in no time. Before risking further damage by attempting to clean up the damage yourself, call the fire damage clean up and restoration professionals at SERVPRO of Metrocrest (972) 233-8400.

Fire Damage is Never Scheduled

11/15/2017 (Permalink)

For most people fire damage isn’t on their mind much, but in all honesty, it should be. The first 48 hours after a fire often makes the difference between ‘restoring’ vs. ‘replacing’ your property and personal belongings. SERVPRO of Metrocerst provides a timely response with mitigation services ranging from fire, smoke and soot removal to content claims inventory and document restoration. Here is a timeline to help ease your mind of what should be done before and after SERVPRO of Metroplex arrives:

When Will Help Arrive?

  1. One Hour: Within one hour from notice of loss, a SERVPRO of Metrocrest professional will contact you to arrange for service.
  2. Four Hours: Within four hours of loss notification, a SERVPRO of Metrocrest will be onsite to start mitigation services.
  3. Detailed Explanation:  A trained and uniformed SERVPRO of Metrocrest employee will walk you through the job process step-by-step, explaining what to expect and the anticipated outcome.
  4. Pretesting: A SERVPRO of Metrocrest employee will begin pretesting for restorability, working from the source of the damage outward.
  5. Eight Hours: Within eight business hours of on-site arrival, a verbal briefing of the scope is communicated to the appropriate person.
  6. Cleaning, Restoration, & Deodorization: SERVPRO of Metrocrest will work neatly and efficiently to help you regain control of your property when a damaging event has taken over. We then use state-of-the-art restoration techniques to make it “like it never even happened.”
  7. Final Walk-through: After the work has been completed, a final walk-through will be conducted with you to help ensure your satisfaction.

What To Do Until Help (SERVPRO of Metrocrest) Arrives

  • Limit movement in the home to prevent soot particles from spreading and additional damage from occurring
  • Place clean towels or old linens on rugs and high-traffic areas and upholstery
  • Coat chrome faucets, trim and appliances with petroleum jelly or oil
  • Place aluminum foil or wood blocks between furniture legs and wet carpet

What NOT To Do

  • Do not wash any walls or painted surfaces
  • Do not shampoo carpet or upholstery
  • Do not clean electrical equipment
  • Do not send clothing to a dry cleaner; improper cleaning may set smoke odor

SERVPRO of Metrocrest responds quickly offering a full line of fire cleanup and restoration services to help you return home as soon as possible. Before risking further damage by attempting to clean up the damage yourself, call the fire damage clean up and restoration professionals at (972) 233-8400.

Lightning Can Cause Fires in North Texas

5/19/2017 (Permalink)

Lightning Strike Causing Fire - SERVPRO of Metrocrest is READY!

Did you know that thunderstorms can create fire damage in your home or business? Lightning striking your home can set your electrical lines on fire and create smoke damage, or any other material it happens to strike. When this happens, it leaves your home smoked up with a black residue (soot) all over your home or business. Don’t worry because the SERVPRO of Metrocrest professionals are here to make fire damage “Like it never even happened.®”.  Locally owned and operated in Addison, Texas, and serving the greater Dallas, TX area. Yes, we have came to the rescue of many smoke damaged homes and businesses due to lightning strikes. We are the fire and smoke damage professionals for North Texas!

SERVPRO of Metrocrest has the capability to pack out your home or business contents after a fire loss. Cleanup those contents and store them in a safe warehouse facility .


Please call SERVPRO of Metrocrest at:

(972) 233-8400, or visit our website at

Different Types of Smoke Damage in North Texas

5/9/2017 (Permalink)

Do You Know the Different Types of Smoke?

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Metrocrest will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 


Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  SERVPRO of Metrocrest has the equipment, expertise, and experience to restore your Coppell, Addison, Farmers Branch and surrounding areas fire and smoke damage.  We will also treat your family with empathy and respect, and your property with care.


For more information on the services that SERVPRO of Metrocrest provides regarding water and fire damage cleanup for your commercial or residential structure, please visit or call:

or call us today at (972) 233-8400

For Fire Damage Cleanup, Call the professionals at SERVPRO of Metrocrest

5/2/2017 (Permalink)

When the firefighters leave, it may seem like the danger has passed and the home is safe from further destruction, but without professionals to help clean the smoke damage, the building will never return to normal. While the principles behind fire restoration are fairly simple, it requires a lot of experience and manpower to perform adequately, and this means that it shouldn’t be attempted by a homeowner on his or her own.  The trained professionals at SERVPRO of Metrocrest should be called on-site immediately.  We can clean smoke damage and restore items affected by a fire, but we must be brought to the site as soon as possible to halt the ongoing issues that ash residue can cause.  The first thing SERVPRO of Metrocrest’s trained, certified, professional technicians will do when on site is to identify all affected materials and the source of any odors.

The only way to properly clean smoke and fire damage is to be extremely thorough. Ash residue is easily disturbed and can spread through the building with ease, causing nearly everything to need restoration. The experts at SERVPRO of Metrocrest will identify what can and cannot be salvaged, and will remove any built-up ash residue that is coating surfaces. Over time, ash builds up in layers, and may eventually form into a lacquer-like consistency. Once this is done, the restorers will locate the source of the odor, and treat it with specialized detergents that are formulated for neutralizing this kind of odor. Once materials are treated, they may be sealed off to prevent any further odor from permeating the air in the future.

For more information on the services that SERVPRO of Metrocrest provides regarding water and fire damage cleanup for your commercial or residential structure, please visit or call:

or call us today at (972) 233-8400

SERVPRO Hydroxyl Generators for Fire Damage in Dallas, TX

5/4/2016 (Permalink)

SERVPRO of Metrocrest is Here When You Need Us, Dallas!

According to the National Fire Protection Association, it is estimated that some 370,000 home fires occur each year, costing close to $7 billion in total property damage. Many of these fires, however, start and are contained in a certain area of a home or business. Even though containment eliminates the necessity for complete demolition and reconstruction, it is still necessary for proper cleaning of soot and smoke in order to restore the property to a pre-loss condition.  SERVPRO of Metrocrest is well equipped and trained to perform the cleaning needed after fire and smoke damage your home or business in the greater Dallas, TX area.

Contractors have long relied upon ozone, foggers, masking agents, filters and chemicals for deodorization. But the hydroxyl generator is a new technology that may be preferable to all of these methods in many circumstances and has now become an essential tool for many disaster cleanup contractors.

Hydroxyl Advantages

Unlike ozone, atmospheric hydroxyls are safe for people, animals, plants and all sensitive materials like rubber, plastic, leather, vinyl, electronics, paper and artwork. Contents can be wet while being deodorized without the risk of bleaching. Jobs can be streamlined when the contractor is able to deodorize while drying, cleaning and demoing. Both contents and structure can be treated at the same time, and as conditions permit, certain packout activities can be avoided or substantially reduced. In many cases, residents can stay in their home or businesses and remain open, while avoiding costly business interruption. 

Hydroxyl machines have proven to be effective for almost any odor. They are commonly used for treating odors caused by fire and smoke, water losses, mold and VOCs. This technology is regularly deployed on losses ranging from large big box retail and industrial fires to residential Category 2 and 3 water losses. Hydroxyls have also proven to be very effective for odors that are difficult for ozone or other deodorization methods, such as those caused by protein fires, fuel oil, biohazard and sulfur compounds.

Hydroxyl applications are a gentle and safe form of deodorization. As a general rule of thumb, hydroxyls generators cover approximately 1,000 to 1,500 square feet with normal 10 to 15 foot ceilings when treating moderate to severe odors. There are many factors that can affect this, such as the severity of odor, layout of the structure, whether or not contents are on-site, how long you have to complete the job, etc. Some deodorization can be done within only a few hours, but most applications take three to four days. Large industrial hydroxyl generators are also available for very large losses and have been successfully used on losses of several million cubic feet and more. 

SERVPRO of Metrocrest is ready for your call when you need Hydroxyl Generators or anything else.  We’re here when you need us in Dallas and the surrounding areas at (972) 233-8400.

Kitchen Fire and Smoke Damage in Dallas, TX

2/29/2016 (Permalink)

SERVPRO of Metrocrest assessed a kitchen fire and smoke damage that occurred in South Dallas this morning.  The customer had walked away from the stove while the food was cooking, and as we all do sometimes, forgot about what was going on in the kitchen. Eventually, the customer smelled the burning food as the smoke filled the house.  By this time, the smoke smell had affected a majority of the home and now needs to be thoroughly cleaned and deodorized by SERVPRO of Metrocrest.

SERVPRO's "restore first" mentality helps to lower costs and get you back in your home or business sooner.  This focus relies upon on our specialized training and equipment to restore your property back to pre-fire condition.

According to the National Fire Protection Association (NFPA), cooking fires are the number one cause of home fires and home injuries.  The leading cause of fires in the kitchen is unattended cooking.  It's important to be alert to prevent cooking fires.

Use Baking Soda for a Grease Fire, Not Water

9/17/2015 (Permalink)

If ever you experience a grease fire at your home, don't use water! H20 could cause the fire to spread. Instead, try to extinguish the fire by smothering or using baking soda. ?#‎HereToHelp?

South Dallas Home Fire Preparedness Canvassing Event

8/27/2015 (Permalink)

Seven times a day in the United States, someone dies in a home fire. It's more important than ever that we all join together to save lives, reduce injuries and cut down on needless losses.The American Red Cross and its partners have launched an initiative that aims to reduce deaths and injury caused by home fires 25% in the next five years with the Home Fire Preparedness Campaign.


The American Red Cross Serving DFW is bringing this campaign to our South Dallas communities and we are asking you to join us in this initiative to save lives. Join the campaign as a group, a family or an individual volunteer to help us during our canvassing event. Each individual group member should complete a form in order to complete your groups RSVP. You do not have to be a registered Red Cross volunteer to participate.


Smoke alarms cut the risk of dying in a fire by half. Join us as we setup smoke alarm installation appointments, provide education information, and help families build fire escape plans in neighborhoods identified as at-risk in our own community.


Sign Up Now


Are you currently a Red Cross volunteer? If so, Click Here.


For more information on the Home Fire Preparedness Campaign, and for training tools and resources, please visit


SaturdayAUGUST 29, 20159:00AM - 2:00PM


Wynnewood Village Shopping Center
501 Wynnewood Drive Suite 100   
Dallas, TX 75224