What our Customers say...

Water Damage Testimonials

SERVPRO did very nice work. They really seemed to care for the client.

Zach is a very good worker. He is very capable and knowledgeable. I give him 5 out of 5 stars.

Called SERVPRO for a water damage claim. Professional, friendly and a good price.

Fast response. Professional company that does excellent work.

Came home Sunday night to a flooded house. Googled and found SERVPRO of Metrocrest. They came out with in an hour and cleaned up the water damage to my home. Awesome service and very professional.

SERVPRO took care of my elderly Mother's house when she had a water damage that effected her entire house. They did a wonderful job and the staff was excellent! Thank you so much!!

A roofing company tarped my house while working on my roof and it blew off in a rain storm. My house was soaked! The roofing company I was using recommended I call SERVPRO. SERVPRO of Metrocrest came out quick and got right to work. They extracted the water and set up drying equipment. Lacy and Wes did a great job.

We have used SERVPRO of Metrocrest several times for carpet cleans and air duct cleanings. We recently had a water damage and once again I called SERVPRO and Wes and his team came out and took care of all of the issues and made it's as smooth as possible. I highly recommend this company for any of your restoration needs!!

The young men that came to my home were extremely polite and compassionate in light of the flood situation that I was facing. They worked very hard and I felt confident that I was in good hands and that my house would be fine.

These guys rock it! My office flooded and I was frantic when I called. Lacy showed compassion and was calm. She was at my office in about 15 minutes from the call and they took care of everything so I could take my computers and go find another place to work. This allowed me to minimize some of the damage to my business.

Landlord was still waiting for their company to show up after SERVPRO staff was already done with my space! Due to their fast response, I believe my furniture and items should come out okay. We'll have to see. Huge thank you to SERVPRO for the professionalism, compassion and quick response.

I have used SERVPRO many times and have always been pleased with the service. Eric Hall and his staff are always professional, courteous and willing to work with our scheduling. Most recently, we had a facility flood and they were called and arrived before 8am.

SERVPRO of Metrocrest did a great job....showed up every time on time. 

SERVPRO provided very good follow up, even after their initial emergency service.  I am very satisfied with the services provided.

The SERVPRO team was great. James was such a hard worker and communicated everything he was doing. James and Ryan made everything very easy with their great service.

We were out of town all week and came back to a lot of water. Your guys were wonderful! James and Ryan were so professional, and worked so hard. We are glad we called SERVPRO.

Send this crew to every appointment. They were the light that made this problem just another thing that happens sometimes. SERVPRO walked the entire way with me and they should be given a bonus for the way they handle these kinds of problems. They were GREAT and you are blessed to have them.

Alesia and the team was very fast in getting to our home for the cleanup. They explained the cleanup process, and worked very fast in getting everything dry. Very happy we called SERVPRO.

Thanks for sending out James. James was very professional and worked very diligently. We were extremely comfortable with James working in our home!

SERVPRO got to our house when they said they would, and did not hesitate in getting to work. Very nice people, and provide a great service.

We were very worried about the possibility of mold damage to our Dallas, TX home. SERVPRO eased our fears by arriving quickly and professionally. They explained everything that needed to be done due to our pipe break which caused extensive water damage. They were always available when we had questions or concerns.

Very high standards were manifested by the technicians from the beginning to finish of this operation.... thanks a million!

SERVPRO responded very quickly to our need for emergency help! They were very professional and knew what to do at every turn. I would highly recommend this team to anyone I know that needs water cleanup. Excellent service!!!

The service was absolutely SUPERB! Once cleaned, SERVPRO will return my rugs and other items with a special delivery.

SERVPRO was great, courteous, and timely.... thanks for helping fix our mess :)!

Bryan was EXCELLENT! Very wonderful company. I appreciate their hard work and super nice staff! Thank You!

Excellent service!  Our house was full of water, and SERVPRO cleaned it all up.  They were very helpful and accommodating.  Thank you