Recent General Posts

Space Heater Safety

1/22/2020 (Permalink)

Space heater tips Call SERVPRO of Metrocrest (972) 233-8400 for all your fire/water restoration needs.

Safety should always be a top consideration when using space heaters. Here are some tips for keeping your home safe and warm when it’s cold outside:

  • Make sure your space heater has the label showing that it is listed by a recognized testing laboratory.
  • Before using any space heater, read the manufacturer’s instructions and warning labels carefully.
  • Inspect heaters for cracked or broken plugs or loose connections before each use. If frayed, worn or damaged, do not use the heater.
  • Never leave a space heater unattended. Turn it off when you're leaving a room or going to sleep, and don't let pets or children play too close to a space heater.
  • Space heaters are only meant to provide supplemental heat and should never be used to warm bedding, cook food, dry clothing or thaw pipes.
  • Install smoke alarms on every floor of your home and outside all sleeping areas and test them once a month.
  • Proper placement of space heaters is critical. Heaters must be kept at least three feet away from anything that can burn, including papers, clothing and rugs.
  • Locate space heaters out of high traffic areas and doorways where they may pose a tripping hazard.
  • Plug space heaters directly into a wall outlet. Do not use an extension cord or power strip, which could overheat and result in a fire. Do not plug any other electrical devices into the same outlet as the heater.
  • Place space heaters on level, flat surfaces. Never place heaters on cabinets, tables, furniture, or carpet, which can overheat and start a fire.
  • Always unplug and safely store the heater when it is not in use.

SERVPRO of Metrocrest (972) 233-8400

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SERVPRO of Metrocrest is Thankful

11/16/2018 (Permalink)

We are thankful for our wonderful employees. Their positive attitudes and hard work ethic make SERVPRO of Metrocrest not just a business but a family.

SERVPRO of Metrocrest is Thankful

11/15/2018 (Permalink)

During this time of Thankfulness we want to give a shout out to our wonderful customers. 

We are thankful to our customers who have entrusted their home/property to us when they are in the middle of a disaster. We are a better company because each one of you has allowed us to be a part of rebuilding your home and life.

 Thank you to each and every one of you!

September is National Preparedness Month

9/4/2018 (Permalink)

National Preparedness Month 2018 Disasters Happen Prepare Now Learn How SERVPRO of Metrocrest (972) 233-8400

National Preparedness Month (NPM), is recognized each September. It provides an opportunity to remind us that we all must prepare ourselves and our families now and throughout the year to be prepared for any disaster that strikes.

This year the National Preparedness Month will focus on planning, with an overarching theme of Disasters Happen. Prepare Now. Learn How. Consider taking time this month to learn a lifesaving skill, like CPR or First Aid. Make sure to check your insurance policies and coverage of hazards, such as flood, earthquakes, and tornadoes to make sure you are aware of potential risks specific to your area.

 2018 Weekly NPM Themes:

  • Week 1: Sept 1-8 Make and Practice Your Plan
  • Week 2: Sept 9-15 Learn Life Saving Skills (September 15th is a National Day of Action!)
  • Week 3: Sept 16-22 Check Your Insurance Coverage
  • Week 4: Sept 23-29 Save For an Emergency

 To find out more about National Preparedness Month visit https://www.ready.gov/september

 SERVPRO of Metrocrest Technicians are IICRC-trained and certified, so they can determine what kind of loss you have and how to properly take care of it, so you don’t have any further problems.

Call SERVPRO of Metrocrest - We're Here To Help (972) 233-8400.

http://www.SERVPROmetrocrest.com/

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Tips and Precautions to Take While Grilling

8/20/2018 (Permalink)

A grill that is on fire Call SERVPRO of Metrocrest (972) 233-8400 for all your fire restoration needs. https://www.SERVPROmetrocrest.com/fire-smoke-damage-restoration

Grilling with a propane tank

  • Stay alert when grilling. Avoid grilling when you are tired or have consumed too much alcohol.
  • Do Not leave your grill unattended.
  • Keep the grill in a place that is free from flammable items and away from porch rails, and low lying branches.
  • Keep children and pets as far away from the grill as possible
  • Check the gas tank hose for leaks before using it for the first time each year.
  • Always make sure your gas grill lid is open before igniting.
  • If you smell gas while cooking, immediately move away from the grill and call the fire department. Do not move the grill.
  • If the flames go out for any reason, turn the grill and gas off and wait at least 15 minutes before re-lighting it.
  • Keep your grill clean by regularly removing grease or fat buildup from the grates and trays below.

Grilling with Charcoal

  • If you use a starter fluid, use only charcoal starter fluid. Never add charcoal fluid or any other flammable liquid to the flames.
  • Keep charcoal fluid out of the reach of children and away from heat sources.
  • Electric charcoal starters do not use fire. Be sure to use an extension cord for outdoor use.
  • When you are finished grilling, let the coals completely cool before disposing in a metal container with a lid.

Call SERVPRO of Metrocrest - We're Here To Help (972) 233-8400.

http://www.SERVPROmetrocrest.com/

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

IICRC

6/14/2018 (Permalink)

When hiring a restoration company, you want to make sure that they can take care of your damage properly. It’s always a promising idea to make sure the lead technician is IICRC-certified in the type of restoration you are having done (water damage, fire and smoke damage, etc.) It is especially important for water damages.  Water damage mitigation that is improperly performed can cause health problems for your family in the future.

It is critical that the company working in your home or office is insured for this type of work, and they perform thorough background checks on their employees.  SERVPRO of Metrocrest meets all these qualifications.

The industry standard for water damage restoration is ANSI/IICRC Standard S500. There are a lot of technical matters in this standard that must be carefully adhered to. IICRC-certified technicians have been trained on this standard and can bring your home or office back to a dry, safe, healthy state.

One example of a technical detail in the ANSI/IICRC Standard S500 is determining the category of water in the property. This helps establish the level of contamination in the water and guides the decisions on what materials can be dried, versus what must be removed and disposed of.

Category 1 – This is a liquid from a clean and sanitary source, like faucets, toilet tanks, drinking fountains and broken pipes. This water has minimal contamination but must be addressed quickly. If it is not cleaned up in a timely manner, category 1 water can degrade into category 2.

Category 2 – This is often referred to as gray water and is described as having a level of contaminants that may causes illness or discomfort if ingested. Some sources could be dishwasher, washing machine drainage, sink drains, and toilet overflow that is NOT from beyond the trap, with some urine but no feces. Again, rapid removal and drying is important. Category 2 water that can dwell for a period of time can degrade into category 3 water.

Category 3 – This category of water is grossly unsanitary. Often referred to as black water, some sources could include sewer back up, flooding from rivers or streams, toilet overflow from beyond the trap, and stagnant liquid that has started bacterial growth.

SERVPRO of Metrocrest Technicians are IICRC-trained and certified, so they can determine what kind of loss you have and how to properly take care of it, so you don’t have any further problems.

Call SERVPRO of Metrocrest - We're Here To Help (972) 233-8400.

http://www.SERVPROmetrocrest.com/

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

The SERVPRO Emergency READY Profile Advantage

4/12/2018 (Permalink)

As many as 50% of businesses close down following a disaster, according to the latest research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. And knowing you are "Ready for whatever happens" speaks trust to your clients and employees that in the event your business is affected by a disaster, they don’t necessarily have to be.

By developing aSERVPRO EmergencyREADYProfilefor your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

  • A no cost assessment of your facility.
    This means there is no need to allocate funds, giving you a great value at no cost.
  • A concise Profile Document that contains only the critical information needed in the event of an emergency.
    It will only take a little time to complete and will not take you away from current projects. But it will save a lot of time if ever needed.
  • A guide to help you get back into your building following a disaster.
    This can help minimize the amount of time your business is inactive by having an immediate plan of action.
  • Establishes your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider.
    You have a provider that is recognized as an industry leader and close by.
  • Identification of the line of command for authorizing work to begin.
    This saves time so we can begin the work of mitigating the damage which can save you time and money.
  • Provides facility details such as shut-off valve locations, priority areas and priority contact information.
    Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are "Ready for whatever happens."

Contact SERVPRO of Metrocrest (972) 233-8400 to schedule your Emergency Ready Profile

SERVPRO of Metrocrest Will Bill Your Insurance Company

7/19/2016 (Permalink)

SERVPRO Technicians moving furniture SERVPRO of Metrocrest Works With Our Customers to Ease their Worries

Every month, you pay your home owners insurance. You probably don’t even think about it anymore, it’s just a habit or an automatic direct debit from your checking account. SERVPRO® of Metrocrest has contracts with many insurance companies, but can and will work with any of them for billing when disaster strikes. We keep in constant communication with the insurance companies on how an insured’s home or business restoration is progressing. When the project is completely finished, we bill the insurance company in order to take away any unnecessary stress for our customers. We believe our customers have already been through enough during this event, and see it as part of our service to ease their worries as much as possible.  If disaster should strike, make sure to call the team with over 40 years of experience at (972) 233-8400.

#SERVPROofMetrocrest

SERVPRO of Metrocrest is Faster To Any Size Disaster in Dallas TX

7/7/2016 (Permalink)

SERVPRO trucks, cars, and 18 wheelers SERVPRO of Metrocrest is backed by a system of Franchises that are always ready for any disaster

Faster to any size disaster. This is not just another catchy tag line for SERVPRO® of Metrocrest. It is a commitment from each SERVPRO® of Metrocrest Professional to be there when you need them most.  Whether you are a small business or home owner facing minor fire or water damage, or a property manager dealing with a widespread disaster, the SERVPRO® of Metrocrest System has the resources to respond quickly and efficiently. The sooner help arrives, the sooner restoration begins and the sooner you can resume life and business as usual. Your local SERVPRO® of Metrocrest is just the tip of the iceberg. Should a major disaster such as a flood or wildfire occur, SERVPRO’s Disaster Recovery Team® is always poised and ready to go where they are needed.

If a fire, water or mold damage strikes, no matter the size, call your local SERVPRO® of Metrocrest office. Backed by a system of Franchises more than 1,700 strong, we’ll help make your property disaster “Like it never even happened.”

Call SERVPRO® of Metrocrest at (972) 233-8400 for “Faster to any size disaster” service.

Space Heater Safety

11/18/2015 (Permalink)

Space heaters, though beloved for the warmth they provide, can be extremely dangerous if not used properly. Make sure you are keeping your family safe.?

Ensure Candles Burn Longer

11/4/2015 (Permalink)

Whether you are burning candles for fun, fall scent or for lighting your home during a power loss, make them burn longer by following these simple tips.

NEW 16 Ft Box Truck Added to our Team

10/30/2015 (Permalink)

our new SERVPRO box truck NEW 16 Ft Box Truck in Sept 2015

We added a 16 ft Chevy Express box truck at the end of September.  So we can be "Faster to Disaster" for our customers. Thank you to all our very much appreciated customers for allowing the opportunity to grow our business. 

Crayon as a Candle

9/17/2015 (Permalink)

Did you know that a crayon can be used as a candle in emergencies? If the power goes out and you don't have an alternate light source, try it out. Each crayon can burn brightly for about 30 min.