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IICRC

6/14/2018 (Permalink)

When hiring a restoration company, you want to make sure that they can take care of your damage properly. It’s always a promising idea to make sure the lead technician is IICRC-certified in the type of restoration you are having done (water damage, fire and smoke damage, etc.) It is especially important for water damages.  Water damage mitigation that is improperly performed can cause health problems for your family in the future.

It is critical that the company working in your home or office is insured for this type of work, and they perform thorough background checks on their employees.  SERVPRO of Metrocrest meets all these qualifications.

The industry standard for water damage restoration is ANSI/IICRC Standard S500. There are a lot of technical matters in this standard that must be carefully adhered to. IICRC-certified technicians have been trained on this standard and can bring your home or office back to a dry, safe, healthy state.

One example of a technical detail in the ANSI/IICRC Standard S500 is determining the category of water in the property. This helps establish the level of contamination in the water and guides the decisions on what materials can be dried, versus what must be removed and disposed of.

Category 1 – This is a liquid from a clean and sanitary source, like faucets, toilet tanks, drinking fountains and broken pipes. This water has minimal contamination but must be addressed quickly. If it is not cleaned up in a timely manner, category 1 water can degrade into category 2.

Category 2 – This is often referred to as gray water and is described as having a level of contaminants that may causes illness or discomfort if ingested. Some sources could be dishwasher, washing machine drainage, sink drains, and toilet overflow that is NOT from beyond the trap, with some urine but no feces. Again, rapid removal and drying is important. Category 2 water that can dwell for a period of time can degrade into category 3 water.

Category 3 – This category of water is grossly unsanitary. Often referred to as black water, some sources could include sewer back up, flooding from rivers or streams, toilet overflow from beyond the trap, and stagnant liquid that has started bacterial growth.

SERVPRO of Metrocrest Technicians are IICRC-trained and certified, so they can determine what kind of loss you have and how to properly take care of it, so you don’t have any further problems.

Call SERVPRO of Metrocrest - We're Here To Help (972) 233-8400.

http://www.SERVPROmetrocrest.com/

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Princeton, TX water damage caused by a roof tarp

6/12/2018 (Permalink)

Roof damage can be caused by heavy rains, winds, or falling debris. To quickly solve this issue and reduce the possibility of additional damage, many people choose to use a roof tarp. Roof tarps allow you to have a quick solution and a gap of time until better weather conditions allow for safe inspection and repair.

It seems like a good (sometimes cheap) idea to quickly cover the holes in the roof, stop a water leak, and sleep comfortable at night knowing that no rodents or other animals will enter your home or business through those holes.

Although a roof tarp has many benefits, we do not recommend it as a permanent solution to your problem, because:

  • Some brands will wear out over time.
  • It is a quick fix for a leaking roof, but it is only temporary. It can cause more trouble as time passes.
  • If the roof has water damage that leaked into your home, mold could be growing in the affected areas.
  • Wind can move the tarp, leaving spaces uncovered where water can start leaking again.
  • The wind will cause it to flap, creating annoying noises in your home or business.
  • The tarp may increase the heat inside your home or business, which could lead to a higher electrical bill.
  • If not installed properly, it could hold small pools of standing water, perfect for mosquito proliferation.
  • Heat and moisture may become trapped under the tarp, causing mold and other damage to shingles

You, as a home owner, have the right to protect your property and mitigate. As long you have proper coverage from your insurance company, you can avoid further water damage, mold issues and higher bills.

We received a phone call from a home owner in Princeton, TX. They had a water damage due to a roof tarp. We worked quickly and efficiently with the homeowners and the roofing company to take care of all their water mitigation needs.

 If you have an unexpected water damage call SERVPRO of Metrocrest (972) 233-8400. We are always here to help!

 http://www.SERVPROmetrocrest.com/

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Area Rug Cleaning

6/11/2018 (Permalink)

Home and business owners typically think about the cleanliness of the carpets in their home or office. But area rugs and commercial walk-off mats are often overlooked. Ironically, the rugs and mats usually get more foot traffic than the carpets and can develop a build-up of deeply-compacted soil. It is important to get them cleaned regularly, to prolong their life.  This is especially true of commercial walk-off mats. They are designed to capture outdoor soils from your footwear, so it is not tracked into the building. Cleaning these mats removes the buildup of soiling, so they can be more efficient in keeping the dirt out of your business.

Soil protectant is a great add-on service after rug and mat cleaning. It will make them more resistant to permanent staining when an accidental spill or spot happens. Soil protectant can also prevent ordinary soils from strongly binding to the rug or mat fibers, making them more responsive to cleaning. It’s a wonderful way to protect your investment!

Whether it’s a sturdy commercial mat, or a delicate oriental rug, the professionals at SERVPRO of Metrocresthave the tools and training to keep them looking their best.

Call SERVPRO of Metrocrest today to schedule your rug/mat cleaning (972) 233-8400.

http://www.SERVPROmetrocrest.com/

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Dallas, Texas - Basic Flood Safety Tips

6/5/2018 (Permalink)

Storm Damage Dallas, Texas - Basic Flood Safety Tips SERVPRO of Metrocrest (972) 233-8400

With all the rain storms the Dallas, Tx area has been having over the past few days we thought it would be a good idea to share some basic flood safety tips. There is no good time for a flood. Big or small,a flood can cause a great deal of damage and poses a real risk to people living and traveling through the flooded area.

To make sure you and your family, home, and vehicles come through a flood without harm, follow these simple flood safety tips.

Prepare Before a Flood Hits

It may seem odd preparing for a flood before it even happens. However, if flooding is imminent, be prepared to leave your property. If floodwaters get too high, pack enough clothing and supplies to last a few days. Make sure to put important documents in your bag also. If time permits, try to move furniture and electronics to a second floor and flip off the circuit breakers to avoid electrical fires.

Keep Safe During a Flood

One of the most important flood safety tips to remember is to stay out of the water as much as possible. If you do have to evacuate during a flood, avoid walking through moving waters. As little as six inches of water can make an adult lose their balance and fall. Carry a walking stick with you to check for solid ground under the water ahead of you. Watch out for electrical equipment and fallen power lines.

If you’re driving during a flood, don’t attempt to drive through moving floodwaters. Two feet of moving water could be strong enough to wash your car away. If water begins to rise around your car, abandon the car if you’re able, and go to a safer area.

Dealing with the Aftermath

Return to your home only after being told it is safe to do so. You’ll need to begin the restoration process. Any remaining water should be removed as soon as possible. Everything within the home must be dried and disinfected quickly to prevent mold and mildew that can set in within 24 hours of the flooding. With SERVPRO of Metrocrest on your side we will help with all your water restoration needs. We are just one phone call away to make your flooding “Like it never even happened”.

Call SERVPRO of Metrocrest - We're Here To Help (972) 233-8400.

http://www.SERVPROmetrocrest.com/

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Mold Damage Remediation Services in Dallas, Texas

6/4/2018 (Permalink)

Your Dallas, Texas hotel may have mold contamination without you even knowing it. However, anytime you have a water problem, such as plumbing leaks, faulty appliances, or incidents in guest rooms, mold growth has the perfect environment to grow.

You can stay ahead of mold damage in your Dallas area hotel by understanding what to look for existence. Whenever you sense a problem, take action immediately and contact a qualified mold remediation specialist.

SERVPRO’s fully-licensed IICRC technician can check for visible signs of mold in your hotel without disturbing growth areas and avoid spreading the infection to other areas of your hotel.  Mold can hide in your walls, behind wallpaper, in carpeting, and enjoys any moist, humid climates found on your property. Your basement, attic, storeroom, bathrooms, laundry rooms, and kitchen all supply an inviting environment for mold.

You should have the proper ventilation installed for any area that maintains high humidity levels or has condensation problems. Mold can spread within 24-48 hrs. if any water leak or flood area does not receive the proper attention immediately. Once you locate a mold problem in your hotel, do not wait. Contact SERVPRO of Metrocrest for 24-hr emergency response to your mold remediation problem.

Our IICRC technicians understand how mold grows and what attracts the fungus to common areas found in your hotel. We can locate the existing problem, remove and dispose of contaminated materials, and help you stop the mold problem on your property in its tracks. With access to water extraction, drying, cleaning, and deodorization equipment of all shapes and sizes, SERVPRO can handle any size mold problem you may find in your hotel.

Contact SERVPRO OF METROCREST  for access to the personnel, equipment, and resources needed to clean and restore your business, today. We have teams established right here in our community to offer assistance whenever necessary, call today (972) 233-8400.

http://www.SERVPROmetrocrest.com/

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

 Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Dallas, Texas - Shut Off Valves In Your Place Of Business

5/30/2018 (Permalink)

Commercial Dallas, Texas - Shut Off Valves In Your Place Of Business Call SERVPRO of Metrcrest (972) 233-8400

I’m sure you have seen our shut off tags for homes, but did you know they are used in the workplace as well? Our shut off tags are easily noticeable perfect for a busy workplace.

 Many commercial buildings will call on the “boss” or the maintenance man when something goes wrong. What if they were home sick, or in a meeting and you need to locate the water shut off, where do you start? 

SERVPRO of Metrocrest can help commercial properties in planning for a water, fire, and storm damage. We do a FREE Emergency Response Profile created by the SERVPRO of Metrocrest Marketing Department. 

By having a plan of action and including it into your regular training at your office you can minimize the cost if an unplanned event happens like a frozen pipe, fire, busted pipe or anything. 

Some property managers use this as a tool to keep everything organized in one central location. 

Is your business ready for a disaster? Even a simple pipe burst can cause a lot of damage and headache. With a SERVPRO® Emergency READY Profile it can have the critical information to minimize damages, provide the resources for the employees of the company, and provide property details and information. This is a FREE service that we provide to commercial properties. 

Make an appointment today to get started!

If the unthinkable happens, call SERVPRO Metrocrest (972) 233-8400. We are a 24/7 restoration company ready to help you avoid the cost and hassle of secondary damages.  We will help make it "Like it never even happened."

Steps to take if your toilet overflows

5/15/2018 (Permalink)

Water Damage Steps to take if your toilet overflows Call SERVPRO of Metrocrest (972) 233-8400

One of the most common plumbing problems is the toilet overflowing. When it happens, it always seems to be at the wrong time. Try these simple steps.

First, locate your water shut off valve near the base of your toilet. Turn the valve until the water shuts off to prevent additional overflow. If your toilet does not have one, open the tank and rig the float to stay in its position and not let any more water fill the tank.

Second, if water has spilled over and onto the floor, immediately remove it. Use towels to clean up a small amount but for larger amounts of water call SERVPRO of Metrocrest (972) 233-8400. We can extract water out of the flooring quickly to prevent damage to your home.

Next, if you know there’s a foreign object preventing the toilet from flushing, get some rubber gloves and try to remove it. If a clog is the culprit of the overflow, grab a toilet plunger and try plunging it free. A sink plunger could work if you do not have a toilet plunger, but it likely won’t be as effective.

Lastly, if these steps do not remove the clog contact a plumber . Since, toilet overflowing could be a sign of a larger plumbing issue. The clog may be located farther along your pipe and a plumber will be able to diagnose and fix the problem right away.

Call SERVPRO of Metrocrest - We're Here To Help (972) 233-8400.

http://www.SERVPROmetrocrest.com/

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Dallas, Texas Thunderstorm Safety Tips

5/2/2018 (Permalink)

Storm Damage Dallas, Texas Thunderstorm Safety Tips SERVPRO of Metrocrest (972) 233-8400

There is a difference between SEVERE THUNDERSTORM WATCH and a SEVERE THUNDERSTORM WARNING. A Severe Thunderstorm watch is issued when severe thunderstorms are possible in and close to the watch area. The watch is issued to alert you to the possibility that thunderstorms with damaging winds and large hail may develop. Listen to NOAA Weather Radio and your local media weather updates and stay informed. And a severe thunderstorm warning is issued when a severe thunderstorm has been spotted and is going to move through your county soon. The key is to remain calm but take precautionary action immediately to protect your life and property.

Act now to be prepared by knowing the county in which you live and the names of nearby cities. Severe weather warnings are issued on a county basis.

The following is a list of supplies to have on hand:

  • Flashlight and extra batteries
  • Battery operated radio and extra batteries
  • First aid kit and manual
  • Emergency food and water
  • Non-electric can opener
  • Essential medicines
  • Checkbook, cash, credit cards, ATM cards

Before the storm be sure to:

  • Check the weather forecast before leaving for extended periods outdoors.
  • Watch for signs of approaching storms
  • If a storm is approaching, keep a NOAA Weather Radio or AM/FM radio with you
  • Postpone outdoor activities if storms are imminent
  • Check on neighbors who require special assistance: infants, the elderly, and people with disabilities.

During the storm remember if you can hear thunder, you are close enough to the storm to be struct by lightning, you will need to go to a safe shelter immediately. Move to a sturdy building or car. Do not take shelter in small sheds, under isolated trees, or in convertible automobiles. If lightning occurs and you can not find a sturdy shelter get inside a hard-top automobile and keep the windows up. If you are on water, get out of a boat and move far away from the water. If you are close to telephone lines and metal pipes move away, they conduct electricity and are very dangerous. Remember to unplug appliances not necessary for obtaining weather information. Try to avoid using the telephone (unless of an emergency) or any electrical appliances and avoid taking a bath or a shower.

If you are caught outdoors and there isn’t a shelter nearby try to find a low spot away from trees, fences, and poles. Make sure the place you pick is not subject to flooding. If you are in the woods, take shelter under the shorter trees. If you feel your skin tingle or your hair stand on end, squat low to the ground on the balls of your feet and place your hands on your knees with your head between them. Make yourself the smallest target possible.

After the storm check on neighbors who may require special assistance such as infants, the elderly, and people with disabilities. Avoid all downed power lines as they are live electricity. Remember to continue to monitor the NOAA Weather Radio and your local media for latest weather updates.

Definitions of tornado watches and warnings from The Weather Channel

If a storm hits your home call SERVPRO of Metrocrest (972) 233-8400.  We are a 24/7 restoration company.

When Disaster hits your office.

5/1/2018 (Permalink)

Commercial When Disaster hits your office. SERVPRO of Metrocrest (972) 233-8400

Disaster doesn't just mean natural disaster. Disaster can strike at any time, from the sunniest of summer days to dark stormy nights. Any number of scenarios can play out -- an overflowing toilet, an electrical fire, a leak in the roof. This can be a devastating loss when it happens in your home, but when it happens in your place of business or office, the impact of a disaster can be detrimental to your livelihood. Did you know that 50% of businesses will not reopen after they have been affected by disaster?

When disaster strikes your business, there are so many things to worry about.

  • How will you be able to serve your customers?
  • What do you do with employees who are not able to be at work?
  • Will you have enough to keep the doors open without being able to do business for a short while?

Here at SERVPRO of Metrocrest we help to serve companies just like yours to stay open and get back to business faster and with less down time and loss of revenue to you and your company. If disaster should ever strike your business make sure to call SERVPRO of Metrocrest (972) 233-8400, we are here to help you get back to business

SERVPRO of Metrocrest is experienced in water mitigation, fire, and mold damages.  We're available 24-hours a day, 7 days a week for emergency services.  Call us any time. 

Call SERVPRO of Metrocrest - We're Here To Help (972) 233-8400.

http://www.SERVPROmetrocrest.com/

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Carrollton, TX Fire Damage

5/1/2018 (Permalink)

Fire Damage Carrollton, TX Fire Damage Carrollton, TX House Fire

A Carrollton, TX family watched as their home and precious possessions were consumed by fire. It can be one of the most severe losses that a homeowner can experience. After their devastating loss this family was quick to call SERVPRO of Metrocrest.  Here at SERVPRO of Metrocrest, our technicians are more than talented professionals; they're caring people ready to get you back in your home as quickly as possible, while keeping you informed every step of the way. We reassured our customer by having clear guidelines and a step by step plan to help them get their home back as if “It Never Even Happened”.

If your home is damaged by fire, it is critical to contact a company that specializes in the fire and smoke restoration process as soon as possible to prevent additional damage. SERVPRO of Metrocrest is available 24/7 to help minimize the cost of fire and smoke damage to your home.

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes