Recent Posts

Tips and Precautions to Take While Grilling

8/20/2018 (Permalink)

Grilling with a propane tank

  • Stay alert when grilling. Avoid grilling when you are tired or have consumed too much alcohol.
  • Do Not leave your grill unattended.
  • Keep the grill in a place that is free from flammable items and away from porch rails, and low lying branches.
  • Keep children and pets as far away from the grill as possible
  • Check the gas tank hose for leaks before using it for the first time each year.
  • Always make sure your gas grill lid is open before igniting.
  • If you smell gas while cooking, immediately move away from the grill and call the fire department. Do not move the grill.
  • If the flames go out for any reason, turn the grill and gas off and wait at least 15 minutes before re-lighting it.
  • Keep your grill clean by regularly removing grease or fat buildup from the grates and trays below.

Grilling with Charcoal

  • If you use a starter fluid, use only charcoal starter fluid. Never add charcoal fluid or any other flammable liquid to the flames.
  • Keep charcoal fluid out of the reach of children and away from heat sources.
  • Electric charcoal starters do not use fire. Be sure to use an extension cord for outdoor use.
  • When you are finished grilling, let the coals completely cool before disposing in a metal container with a lid.

Call SERVPRO of Metrocrest - We're Here To Help (972) 233-8400.

http://www.SERVPROmetrocrest.com/

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Coppell, TX - Hot Water Heater Busts in the Attic Causing Several Rooms to be Affected

8/15/2018 (Permalink)

When we receive a call regarding water heaters busting in the attic SERVPRO of Metrocrest’s production team knows there is going to be several rooms affected. Unfortunately for homeowners when this is the cause of loss the water only has one place to go and that's down!

A Coppell, TX family arrived home from work and school to find several rooms covered in water, drywall, and insulation. After a call to their insurance company, they instructed her to give SERVPRO of Metrocrest a call to perform emergency services. When our technicians arrived onsite we immediately began removing the debris and extracting the water from the affected rooms.

We set up our drying equipment (dehumidifiers, air movers) to dry out the structure, we put their furniture on blocks to prevent damage, and we moved their content to other dry areas of their home. The customer was able to see that she was in good hands and made a great choice by calling SERVPRO of Metrocrest.

Visit http://www.SERVPROmetrocrest.com/for more information on water damage.

SERVPRO of Metrocrest Technicians are IICRC-trained and certified, so they can determine what kind of loss you have and how to properly take care of it, so you don’t have any further problems.

Call SERVPRO of Metrocrest - We're Here To Help (972) 233-8400.

http://www.SERVPROmetrocrest.com/

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

How to React to a Sewage Backup in Dallas, Texas

8/14/2018 (Permalink)

Most people don’t give sewage much thought, but that all changes the moment it ends up on the floors of their homes. The problem could stem from a flooded toilet or even result from a full-blown sewer backup, but in any case, immediate action is necessary. Contaminated water is a risk to any property in the Dallas, Tx area and although there are steps you can take to mitigate damage, it’s often best to leave sewer cleanup to a professional restoration team like SERVPRO of Metrocrest. Here’s what you should know if you run into this type of home catastrophe.

The Do's and Don’ts

Walking into a room and finding a shallow pool of dirty water is enough to give anyone pause, but it’s crucial to take swift action to keep everyone safe. Before you call for reinforcements, consider these first steps:

• Do remove people and pets from affected areas and keep the areas clear of traffic.
• Do open windows to vent out fumes and circulate fresh air.
• Do outfit yourself with protective garments if possible, including rubber gloves and boots as well as eye and face protection.

It’s also beneficial to avoid these knee-jerk reactions when sewer cleanup becomes necessary:

• Don’t remain in the home or use appliances if the water has reached wall outlets or other electrical sources, as this is a major fire risk.
• Don’t utilize harsh chemical-based solutions to eliminate clogs, before or after flooding occurs.
• Don’t use running water in your home or attempt to flush toilets, which can make problems worse.

Make the Right Call

Unless you’re extremely confident in your capabilities, it’s smart to consult professionals when sewer cleanup is required. A sewer backup or badly flooded toilet introduces harmful microbes to the environment and can cause illness and lasting property damage if the right sanitization methods are not employed. If you’re a homeowner in the Dallas, Texas area, keep a qualified recovery team among your contacts for assured peace of mind.

Visit http://www.SERVPROmetrocrest.com/for more information on water damage.

SERVPRO of Metrocrest Technicians are IICRC-trained and certified, so they can determine what kind of loss you have and how to properly take care of it, so you don’t have any further problems.

Call SERVPRO of Metrocrest - We're Here To Help (972) 233-8400.

http://www.SERVPROmetrocrest.com/

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Got Dirty Ducts? SERVPRO of Metrocrest can help!

8/6/2018 (Permalink)

Ventilation systems are often the biggest culprit in poor indoor air quality. Make it a priority to inspect the ductwork of your home or business.

 Do you have allergies?  Do you have young children?  Do you have a family member that has a weakened immune system?  If you answered yes to any of these questions, you should consider having your HVAC system professional cleaned by SERVPRO of Metrocrest (972) 233-8400.  

If your HVAC has been operating for some time without attention, it could be circulating one or more of the following:

  • Dust
  • Pollen
  • Odors
  • Dirt and debris
  • Other contaminants

 
The Professionals at SERVPRO of Metrocrest will come out and look at your ducts and determine if they need to be cleaned or not. Duct cleaning is not always necessary. We will make recommendations about the best way to address any indoor air quality concerns. This can save you money and provide peace of mind on the health of your system.


The benefits of servicing your HVAC unit include:

  • Helps to restore peak energy efficiency.
  • May help to eliminate offensive odors.
  • Helps reduce the potential for mold growth.

For more information on HVAC and air duct cleaning, call SERVPRO of Metrocrest (972) 233-8400.

SERVPRO of Metrocrest Technicians are IICRC-trained and certified, so they can determine what kind of loss you have and how to properly take care of it, so you don’t have any further problems.

Call SERVPRO of Metrocrest - We're Here To Help (972) 233-8400.

http://www.SERVPROmetrocrest.com/

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Dallas, TX Use a Certified Mold Remediation Company

8/3/2018 (Permalink)

Make sure you call in a professional mold cleanup crew who is trained in proper mold removal. They can ensure all mold is removed, help you identify why it was growing in the first place and ensure you do not end up with the same problem in the future.

Mold can become quite damaging. Not only will it damage your home in the Dallas, TX are but it also can cause serious safety issues for you and your family. The only way to protect your home and your family is to get rid of the mold once and for all. By stopping the spread of spores, removing moisture sources and getting mold removal professionals in to tackle the problem, you should be able to kiss your troubles with mold goodbye. Visit http://www.SERVPROmetrocrest.com for more information on mold.

SERVPRO of Metrocrest Technicians are IICRC-trained and certified, so they can determine what kind of loss you have and how to properly take care of it, so you don’t have any further problems.

Call SERVPRO of Metrocrest - We're Here To Help (972) 233-8400.

http://www.SERVPROmetrocrest.com/

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Steps to take after a commercial water loss

7/11/2018 (Permalink)

Commercial Steps to take after a commercial water loss SERVPRO of Metrocrest (972) 233-8400

Hopefully your business will never experience a commercial water damage. However, in case your business does, it is important to know how to handle the situation before it happens, so you are prepared if and when it does.

Flood damage can cause structural concerns and several other issues, so there are steps to take immediately afterward so you can protect your business and employees.

Turn Off Potential Hazards


If it is safe to do so, you will want to make sure that you turn off any electricity to the affected areas. Mixing electricity and water is extremely dangerous.


SERVPRO of Metrocrest will have the necessary tools such as a digital moisture meter to find any signs of hidden moisture behind walls to make sure that they can completely dry out your business properly and avoid any mold from growing.


Make Sure to Protect Yourself


If you must walk in any flood waters, wear sturdy shoes/boots which will protect your feet from hidden debris in the water which could trip or cut you. Flood waters can be contaminated, even to the naked eye so wearing proper shoes/books are a must. Look out for snakes or other critters which have been displaced by the flood, and do not ever put your hands anywhere you cannot see.


SERVPRO of Metrocrest is aware of all the procedures and steps to take to keep themselves and others safe, plus will have all the protective gear to wear as they are checking everything out for you.


Document and Take Pictures


Make sure and document as much of the damage to your commercial property as thoroughly as you can. This will help you out when you are filing your claim with your insurance company for the water damage created by the flood. When you do re-enter your business, get photographic evidence of the damage that was left behind by the water, plus any water that is still there. Document all that you can and then speak with your insurance company in a prompt manner.


Salvage What you Can

Flooring will always need to be tossed out if they are damaged by flood waters, as well as insulation and or drywall.

Mold damage is very common after your business has experienced commercial water damage. Mold only needs about twenty-four to forty-eight hours to start growing. SERVPRO of Metrocrest can assist you in not only your commercial water mitigation but also your mold remediation needs.

SERVPRO of Metrocrest will quickly respond to your commercial flood damage needs and we will make it “Like it never even happened.” Contact us at (972) 233-8400.

http://www.SERVPROmetrocrest.com/

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

IICRC

6/14/2018 (Permalink)

When hiring a restoration company, you want to make sure that they can take care of your damage properly. It’s always a promising idea to make sure the lead technician is IICRC-certified in the type of restoration you are having done (water damage, fire and smoke damage, etc.) It is especially important for water damages.  Water damage mitigation that is improperly performed can cause health problems for your family in the future.

It is critical that the company working in your home or office is insured for this type of work, and they perform thorough background checks on their employees.  SERVPRO of Metrocrest meets all these qualifications.

The industry standard for water damage restoration is ANSI/IICRC Standard S500. There are a lot of technical matters in this standard that must be carefully adhered to. IICRC-certified technicians have been trained on this standard and can bring your home or office back to a dry, safe, healthy state.

One example of a technical detail in the ANSI/IICRC Standard S500 is determining the category of water in the property. This helps establish the level of contamination in the water and guides the decisions on what materials can be dried, versus what must be removed and disposed of.

Category 1 – This is a liquid from a clean and sanitary source, like faucets, toilet tanks, drinking fountains and broken pipes. This water has minimal contamination but must be addressed quickly. If it is not cleaned up in a timely manner, category 1 water can degrade into category 2.

Category 2 – This is often referred to as gray water and is described as having a level of contaminants that may causes illness or discomfort if ingested. Some sources could be dishwasher, washing machine drainage, sink drains, and toilet overflow that is NOT from beyond the trap, with some urine but no feces. Again, rapid removal and drying is important. Category 2 water that can dwell for a period of time can degrade into category 3 water.

Category 3 – This category of water is grossly unsanitary. Often referred to as black water, some sources could include sewer back up, flooding from rivers or streams, toilet overflow from beyond the trap, and stagnant liquid that has started bacterial growth.

SERVPRO of Metrocrest Technicians are IICRC-trained and certified, so they can determine what kind of loss you have and how to properly take care of it, so you don’t have any further problems.

Call SERVPRO of Metrocrest - We're Here To Help (972) 233-8400.

http://www.SERVPROmetrocrest.com/

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Princeton, TX water damage caused by a roof tarp

6/12/2018 (Permalink)

Roof damage can be caused by heavy rains, winds, or falling debris. To quickly solve this issue and reduce the possibility of additional damage, many people choose to use a roof tarp. Roof tarps allow you to have a quick solution and a gap of time until better weather conditions allow for safe inspection and repair.

It seems like a good (sometimes cheap) idea to quickly cover the holes in the roof, stop a water leak, and sleep comfortable at night knowing that no rodents or other animals will enter your home or business through those holes.

Although a roof tarp has many benefits, we do not recommend it as a permanent solution to your problem, because:

  • Some brands will wear out over time.
  • It is a quick fix for a leaking roof, but it is only temporary. It can cause more trouble as time passes.
  • If the roof has water damage that leaked into your home, mold could be growing in the affected areas.
  • Wind can move the tarp, leaving spaces uncovered where water can start leaking again.
  • The wind will cause it to flap, creating annoying noises in your home or business.
  • The tarp may increase the heat inside your home or business, which could lead to a higher electrical bill.
  • If not installed properly, it could hold small pools of standing water, perfect for mosquito proliferation.
  • Heat and moisture may become trapped under the tarp, causing mold and other damage to shingles

You, as a home owner, have the right to protect your property and mitigate. As long you have proper coverage from your insurance company, you can avoid further water damage, mold issues and higher bills.

We received a phone call from a home owner in Princeton, TX. They had a water damage due to a roof tarp. We worked quickly and efficiently with the homeowners and the roofing company to take care of all their water mitigation needs.

 If you have an unexpected water damage call SERVPRO of Metrocrest (972) 233-8400. We are always here to help!

 http://www.SERVPROmetrocrest.com/

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Area Rug Cleaning

6/11/2018 (Permalink)

Home and business owners typically think about the cleanliness of the carpets in their home or office. But area rugs and commercial walk-off mats are often overlooked. Ironically, the rugs and mats usually get more foot traffic than the carpets and can develop a build-up of deeply-compacted soil. It is important to get them cleaned regularly, to prolong their life.  This is especially true of commercial walk-off mats. They are designed to capture outdoor soils from your footwear, so it is not tracked into the building. Cleaning these mats removes the buildup of soiling, so they can be more efficient in keeping the dirt out of your business.

Soil protectant is a great add-on service after rug and mat cleaning. It will make them more resistant to permanent staining when an accidental spill or spot happens. Soil protectant can also prevent ordinary soils from strongly binding to the rug or mat fibers, making them more responsive to cleaning. It’s a wonderful way to protect your investment!

Whether it’s a sturdy commercial mat, or a delicate oriental rug, the professionals at SERVPRO of Metrocresthave the tools and training to keep them looking their best.

Call SERVPRO of Metrocrest today to schedule your rug/mat cleaning (972) 233-8400.

http://www.SERVPROmetrocrest.com/

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Dallas, Texas - Basic Flood Safety Tips

6/5/2018 (Permalink)

Storm Damage Dallas, Texas - Basic Flood Safety Tips SERVPRO of Metrocrest (972) 233-8400

With all the rain storms the Dallas, Tx area has been having over the past few days we thought it would be a good idea to share some basic flood safety tips. There is no good time for a flood. Big or small,a flood can cause a great deal of damage and poses a real risk to people living and traveling through the flooded area.

To make sure you and your family, home, and vehicles come through a flood without harm, follow these simple flood safety tips.

Prepare Before a Flood Hits

It may seem odd preparing for a flood before it even happens. However, if flooding is imminent, be prepared to leave your property. If floodwaters get too high, pack enough clothing and supplies to last a few days. Make sure to put important documents in your bag also. If time permits, try to move furniture and electronics to a second floor and flip off the circuit breakers to avoid electrical fires.

Keep Safe During a Flood

One of the most important flood safety tips to remember is to stay out of the water as much as possible. If you do have to evacuate during a flood, avoid walking through moving waters. As little as six inches of water can make an adult lose their balance and fall. Carry a walking stick with you to check for solid ground under the water ahead of you. Watch out for electrical equipment and fallen power lines.

If you’re driving during a flood, don’t attempt to drive through moving floodwaters. Two feet of moving water could be strong enough to wash your car away. If water begins to rise around your car, abandon the car if you’re able, and go to a safer area.

Dealing with the Aftermath

Return to your home only after being told it is safe to do so. You’ll need to begin the restoration process. Any remaining water should be removed as soon as possible. Everything within the home must be dried and disinfected quickly to prevent mold and mildew that can set in within 24 hours of the flooding. With SERVPRO of Metrocrest on your side we will help with all your water restoration needs. We are just one phone call away to make your flooding “Like it never even happened”.

Call SERVPRO of Metrocrest - We're Here To Help (972) 233-8400.

http://www.SERVPROmetrocrest.com/

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes