What our Customers say...
A roofing company tarped my house while working on my roof and it blew off in a rain storm. My house was soaked! The roofing company I was using recommended I call SERVPRO. SERVPRO of Metrocrest came out quick and got right to work. They extracted the water and set up drying equipment. Lacy and Wes did a great job.
I just want to thank you guys for always being so quick to respond and accommodating. I realize it’s the name of the game in the business you’re in, but you guys always make us feel like you’re putting us first. Great crew and we appreciate it.
We have used SERVPRO of Metrocrest several times for carpet cleans and air duct cleanings. We recently had a water damage and once again I called SERVPRO and Wes and his team came out and took care of all of the issues and made it's as smooth as possible. I highly recommend this company for any of your restoration needs!!
I contacted Eric regarding a home I had listed that had extremely strong pet odor and also needed general carpet cleaning throughout. From my first call to them their service was incredible. They did an exceptional job, worked around our schedule, were courteous, professional and a delight to work with. I would highly recommend SERVPRO and Eric Hall for any restoration or cleaning needs you might have.
The young men that came to my home were extremely polite and compassionate in light of the flood situation that I was facing. They worked very hard and I felt confident that I was in good hands and that my house would be fine.
These guys rock it! My office flooded and I was frantic when I called. Lacy showed compassion and was calm. She was at my office in about 15 minutes from the call and they took care of everything so I could take my computers and go find another place to work. This allowed me to minimize some of the damage to my business.
Landlord was still waiting for their company to show up after SERVPRO staff was already done with my space! Due to their fast response, I believe my furniture and items should come out okay. We'll have to see. Huge thank you to SERVPRO for the professionalism, compassion and quick response.
I have used SERVPRO many times and have always been pleased with the service. Eric Hall and his staff are always professional, courteous and willing to work with our scheduling. Most recently, we had a facility flood and they were called and arrived before 8am.
SERVPRO Came to our 6,500 sq ft office just a day after calling for a quote. They explained everything in detail what would happen and how long it would take. Sure enough, it took the day and a half they said they would and were out of our way the entire time so that we could work our hours from 9am-5pm. They did a deep carpet cleaning and deodorizing as well as cleaned our windows and window sills. They also did our tile floors in two rooms which now look very glassy and clean, no scuffs. They even went through and spot cleaned on their way out. They were very nice and had a smile on the whole time which meant a lot. I would highly recommend them for any cleaning you need done.
I would like to thank you guys for doing such a great job on the mold remediation that took place at my home. The work was exceptional.
SERVPRO of Metrocrest did a great job....showed up every time on time.
The heavy rains in our area caused our home to flood, Your team came over fast to get our home dried out quickly, preventing any further issues.
Thank You for being there to clean up the mess once the floodwaters had receded. I would highly recommend you to anyone needing water damage repair services.
I am not sure how mold could get so bad in such a short amount of time but it sure did! I know if it ever happens again your company will be the first ones I call. SERVPRO of Metrocrest are true professionals!
When my mold damage became overwhelming your team was there to fix it. Thanks!
We recently used SERVPRO of Metrocrest to address smoke and fire damage following a kitchen fire. Eric Hall and his team were able to address all my needs. The work was professionally done and did not exceed initial estimate.
We had terrible smoke damage in our apartment, we didn't know what to do. The team at SERVPRO of Metrocrest was so helpful in a bad situation and we couldn't imagine handling it without them.
We all know that life can happen fast. And rather unpredictable. It's good to know that Eric Hall, and his crew at SERVPRO of Metrocrest are there to answer back when life happens. With a lightning fast response time and their quick work of messy clean ups. It's good to know they're in my corner. - Joey from Details, LTD
Our Vet office had a pipe burst. We called SERVPRO of Metrocrest and they came out to extract the water from our office area and lobby. They got to our office within 30 minutes and got it taken care of right away. Thank you!
Your workers were very professional and did an outstanding job with the removal of my mold. They took pride in their work and explained each phase to me along the way. I am extremely pleased with the results; my mold is gone! Thank you so much
Our Insurance company told me to call SERVPRO because we had a busted pipe in our bathroom. SERVPRO of Metrocrest came out and dried out our bathroom but in the process, they found mold behind the shower wall. They put up a containment in our bedroom and took care of all the mold for us.
My apartment got hit by lightning. The apartment complex called SERVPRO of Metrocrest to come out. They worked long hard hours and gutted the whole place. The techs were careful with my belongings. I would highly recommend them.
I had a kitchen fire and it left my kitchen full of smoke and soot. My insurance company recommend I call SERVPRO. SERVPRO of Metrocrest came out and cleaned not only my kitchen but the surrounding rooms. They removed the appliances that I needed to get rid of. Thank you for your help.
Our house got hit HARD during a hail storm. We had standing water in our living room, kitchen, and dining room. SERVPRO of Metrocrest came out and dried our house. They were professional and sufficient. I would definitely use them again.
We had rising water outside of our bedroom from all the storms and SERVPRO came out and took care of us. The guys did an awesome job getting the water issue taken care of. I appreciate them so much. I will not hesitate to recommend you all to someone else.
Your techs were here in 30 minutes. Could not believe how fast your SERVPRO team responded to our 7th floor water damage. We will definitely call your SERVPRO office in the future. Hopefully we won't need to, though. We could not ask for faster service. We had a lot of water and you all got it up fast.
The SERVPRO technicians were great guys. They worked very hard and were very professional. They explained everything they were doing, and why they were doing it. I will recommend SERVPRO to everyone I know.
Really appreciate SERVPRO of Metrocrest coming out on a late Saturday night. We had water come in our dining room from heavy rains, and flood our carpet. The guys were quick and did the job!
Thank you SERVPRO crew for you professional, polite team that was so respectful of our home. The shower in our master bedroom had caused mold damage to occur in the master bedroom. Now we can breathe fresh air again...Sincerely
The SERVPRO technicians were very professional and polite when dealing with a difficult customer on-site. They explained everything about the process of water damage mitigation and drying out our building in terms I was able to understand. We'll definitely call SERVPRO of Metrocrest again, if needed.
Thanks SERVPRO! Your guys, and girls, were so fast to get out here and get all that water extracted. Our tenant was so happy with your fast, professional service team.
SERVPRO provided very good follow up, even after their initial emergency service. I am very satisfied with the services provided.
The SERVPRO team was great. James was such a hard worker and communicated everything he was doing. James and Ryan made everything very easy with their great service.
We were out of town all week and came back to a lot of water. Your guys were wonderful! James and Ryan were so professional, and worked so hard. We are glad we called SERVPRO.
We had a roof leak that put one of our retail locations out of business. SERVPRO of Metrocrest responded immediately, within 1 hour. We had called another vendor, but they never showed up. Thanks SERVPRO for being prompt and professional.
Send this crew to every appointment. They were the light that made this problem just another thing that happens sometimes. SERVPRO walked the entire way with me and they should be given a bonus for the way they handle these kinds of problems. They were GREAT and you are blessed to have them.
Thank you for coming out so fast and taking care of our issue. The crew was very polite and helpful. We will call SERVPRO of Metrocrest again.
Alesia and the team was very fast in getting to our home for the cleanup. They explained the cleanup process, and worked very fast in getting everything dry. Very happy we called SERVPRO.
Thanks for sending out James. James was very professional and worked very diligently. We were extremely comfortable with James working in our home!
SERVPRO got to our house when they said they would, and did not hesitate in getting to work. Very nice people, and provide a great service.
SERVPRO did a wonderful job! Javier was very friendly and professional. He was a joy to have in my home. I will tell everyone to call SERVPRO of Metrocrest for carpet cleaning!
We were very worried about the possibility of mold damage to our Dallas, TX home. SERVPRO eased our fears by arriving quickly and professionally. They explained everything that needed to be done due to our pipe break which caused extensive water damage. They were always available when we had questions or concerns.
This is the third time we've had SERVPRO of Metrocrest out to our building for water cleanup in the last 5 years. They are always quick to respond, and very professional.
Very high standards were manifested by the technicians from the beginning to finish of this operation.... thanks a million!
Very happy with SERVPRO! Performed all work as professionals... could not be happier.
SERVPRO responded very quickly to our need for emergency help! They were very professional and knew what to do at every turn. I would highly recommend this team to anyone I know that needs water cleanup. Excellent service!!!
The service was absolutely SUPERB! Once cleaned, SERVPRO will return my rugs and other items with a special delivery.
Amazing results! The SERVPRO team at our house removed carpet stains that had been there for years. They exceeded our family's expectations for the service displayed.
SERVPRO was great, courteous, and timely.... thanks for helping fix our mess :)!
Bryan was EXCELLENT! Very wonderful company. I appreciate their hard work and super nice staff! Thank You!
Excellent service! Our house was full of water, and SERVPRO cleaned it all up. They were very helpful and accommodating. Thank you
SERVPRO was very helpful, knowledgeable, and knew what they were doing. They got rid of the smell. Very happy SERVPRO was here to help me.