Recent Posts

Commercial Water Damage - What To Do When It Happens

7/14/2017 (Permalink)

Commercial Commercial Water Damage - What To Do When It Happens Commercial Water Disasters DO Happen - SERVPRO® of Metrocrest is READY!

As the owner of a commercial property in Dallas and the surrounding areas, you will likely be responsible for maintaining its pipework including repairs if things go wrong. Since most office buildings and businesses remain unoccupied at night and on weekends, the potential for water damage can be very high on these premises.

Detecting Water Damage

Leaks can be caused either suddenly as in the case of bursting pipes, which can be detected instantly, or gradually by a hose or pipe leaking slowly over a period of time. Underground leaks are another common problem. To find out if your business has a water leak look for the following signs.

  • Do you hear the sound of running water?
  • Are any wet areas or running water visible?
  • Can you detect an unusual drop in water pressure?

If you find yourself answering in the affirmative to any of these questions in Dallas and the surrounding areas, there is a good chance of an undetected water leak present at your business. SERVPRO® of Metrocrest can come to your place of business and check for moisture in your walls, floors, and ceiling. If you do in fact have a water leak, we will be able to successfully help with the structural drying of your business.

For more information on the services that SERVPRO® of Metrocrest provides regarding water and fire damage cleanup for your commercial structures, please visit or call:

www.SERVPROmetrocrest.com/commercial-restoration-cleaning or call today at (972) 233-8400

Flooded Commercial Building in Dallas, TX

6/9/2017 (Permalink)

Storm Damage Flooded Commercial Building in Dallas, TX SERVPRO of Metrocrest Drying Equipment Ready for Action!

SERVPRO of Metrocrest was called out to a flooded building that was under construction in Dallas, TX.  Flash flooding had caused approximately 15,000 sq ft of the building to fill with water.  Fortunately, only concrete flooring was affected.  The water, however, had gotten as high as 12 inches deep in some areas and affected a very important electrical room.  SERVPRO of Metrocrest pumped and then extracted water from the structure before setting up drying equipment.

After receiving the weekend call for help from the customer, SERVPRO was able to arrive on site within one hour.  The happy customer had called SERVPRO of Metrocrest because we had previously performed an Emergency Response Plan (ERP) for the customer.  This ERP allowed the customer immediate access to our emergency contact information.  The ERP gave technicians from SERVPRO of Metrocrest exact information regarding emergency shutoffs, entry points, and important points of contact in the facility.

For more information on the services that SERVPRO® of Metrocrest provides regarding water and storm damage cleanup for your commercial or residential structure, please visit or call:

www.SERVPROmetrocrest.com/storm-flooding-restoration

or call us today at (972) 233-8400

Lightning Can Cause Fires in North Texas

5/19/2017 (Permalink)

Fire Damage Lightning Can Cause Fires in North Texas Lightning Strike Causing Fire - SERVPRO of Metrocrest is READY!

Did you know that thunderstorms can create fire damage in your home or business? Lightning striking your home can set your electrical lines on fire and create smoke damage, or any other material it happens to strike. When this happens, it leaves your home smoked up with a black residue (soot) all over your home or business. Don’t worry because the SERVPRO of Metrocrest professionals are here to make fire damage “Like it never even happened.®”.  Locally owned and operated in Addison, Texas, and serving the greater Dallas, TX area. Yes, we have came to the rescue of many smoke damaged homes and businesses due to lightning strikes. We are the fire and smoke damage professionals for North Texas!

SERVPRO of Metrocrest has the capability to pack out your home or business contents after a fire loss. Cleanup those contents and store them in a safe warehouse facility .

 

Please call SERVPRO of Metrocrest at:

(972) 233-8400, or visit our website at

http://www.SERVPROmetrocrest.com/

North Texas Storm Preparation Information from SERVPRO of Metrocrest

5/18/2017 (Permalink)

Storm Damage North Texas Storm Preparation Information from SERVPRO of Metrocrest Be Ready North Texas for Storms - SERVPRO of Metrocrest is READY!

NORTH TEXAS STORM PREPARATION INFORMATION


Taking proactive steps to protect your family and property from severe storms before they hit can save lives and minimize damage to your home or business in North Texas.


Severe storms including hail storms, tornadoes, and floods can cause billions of dollars in damage in the United States every year. When big storms hit, many families find themselves disorganized and unprepared. When preparing for a storm, it is important to have a storm plan and make sure everyone in your home knows the plan, in case of emergency.


Having a plan increases your chances of keeping you and your family safe. If you live in an area prone to flooding, consider buying flood insurance, as flooding is typically not covered under most homeowners insurance policies. In order to stay safe, it is important to understand your risks and have a plan of action in place before the storm hits.


Creating Your Storm Safety Plan


The first step is to create a written disaster plan and review it with everyone in your family, or as we call it at SERVPRO® of Metrocrest an ERP, Emergency Response Plan. Make sure everyone knows where to go and what to do in case of an emergency. Identify an emergency meeting place, such as a park, building, or other landmark near your home. If you get separated during the storm, have everyone meet at the designated location.


It is smart to assign an out-of-state friend or relative to be your family's emergency contact person. Teach all of the adults and responsible children how to shut off utilities in your home. Shutting off gas and water mains can decrease your risk of additional damage.


When a severe storm is approaching your North Texas community, tune into a local TV or radio broadcast covering the storm and follow evacuation orders, if they are issued. Check your emergency supplies and make sure you have enough water for everyone in your home, typically 1 gallon of water per person, per day for at least 3 days. Fill up your bathtubs with clean water. Turn your refrigerator and freezer up to the maximum setting so your food will stay cold for as long as possible in the event of a power outage. If you have storm shutters on your windows, make sure they are closed and secured. If not you can use pre-cut plywood to cover exposed glass. To prevent damage from flying objects, bring outdoor furniture, tools, pots and toys in from outside. Secure important documents, photographs and other valuables in a waterproof and fireproof case.


For more information on the services that SERVPRO® of Metrocrest provides regarding water and storm damage cleanup for your commercial or residential structure, please visit or call:


www.SERVPROmetrocrest.com/storm-flooding-restoration


or call us today at (972) 233-8400

Signs of Water Problems That May Be Mold in North Texas

5/18/2017 (Permalink)

Mold Remediation Signs of Water Problems That May Be Mold in North Texas Water Leaks Can Create Mold - Call SERVPRO of Metrocrest

Signs of Water Problems that can turn into Mold Issues for North Texas

If you have had any long term moisture problems in your house, it's usually inevitable they will lead to mold beginning to grow. So, if you know you've had some water problems in your home then it's a pretty good sign you could have mold. Some signs that you have a moisture problem include water stains or discoloration on walls, floors or ceilings in your house. Seeing these could be a clue that there is mold growing within or behind the material. Another sign of a moisture problem is surface abnormalities like peeling, bubbling or cracking of the paint or wallpaper. If your walls are bowed, bulging or warped it probably means moisture has gotten into them. Another clue is if the surface of walls or other materials feel damp.

The above signs of water problems in homes are usually created by leaks. However, if you already know that you have had a water leak (such as leaking pipes or a leaking ceiling) then just that knowledge by itself, even if you don't see signs of water damage, is a good sign that you might have mold growing in your house around the area where the leak was. Mold growth from leaks can often be hidden. If the leak was behind a wall or other surface then any mold will probably be hidden behind the surface too. Even if the leak was not behind a surface there could still be mold hidden out of view behind a wall or other surface from water which seeped through.

Below is a list of common places for mold growth:

  • Walls
  • Ceiling
  • Windows
  • Floor
  • Furniture
  • Insulation
  • Air Ducts
  • Attics

If You See Signs of Mold,
Call SERVPRO of Metrocrest Today – (972) 233-8400

or visit www.SERVPROmetrocrest.com/mold-remediation

Signs of Mold in Your Dallas, TX area Home

5/10/2017 (Permalink)

Mold Remediation Signs of Mold in Your Dallas, TX area Home Mold Growth on Drywall in Carrollton, TX

If you suspect that your Dallas, TX area home or business has a mold problem, SERVPRO of Metrocrest can inspect, assess and remediate your property.


 


SIGNS OF MOLD


Smelling a Mold Odor


When you have mold growing hidden away in your house, often a moldy smell might be the only clue that it's there. Don't ignore mold odors if you can't see any mold. You should thoroughly inspect your home before any mold problems get worse.


 


Seeing Signs of Mold Growth


Visible mold growth might seem like an obvious sign of mold. However many people don't notice small amounts of mold growth or they think it's just soot or dirt. Sometimes people simply ignore visible mold in their house.

If you can see mold growth, even if it's only small, you should take action immediately. Small mold patches can spread and the fact that there is any mold shows that the conditions in your home are right for mold to grow.



If you don't take care of mold it will soon become a bigger problem. Visible mold growth could also be a sign that there is a much larger mold colony growing hidden away from view.

Sometimes you might not realize there is mold in your house, especially if it is unusual looking mold. Some mold growth looks white and thread-like. Other mold appears as clusters of small black spots. Mold can be black, gray-brown, gray-green or white in color. Mold growing behind wallpaper made of vinyl can even appear orange, pink or purple.


 


If You See Signs of Mold,
Call SERVPRO of Metrocrest Today – (972) 233-8400


or visit www.SERVPROmetrocrest.com/mold-remediation

Different Types of Smoke Damage in North Texas

5/9/2017 (Permalink)

Do You Know the Different Types of Smoke?

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Metrocrest will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  SERVPRO of Metrocrest has the equipment, expertise, and experience to restore your Coppell, Addison, Farmers Branch and surrounding areas fire and smoke damage.  We will also treat your family with empathy and respect, and your property with care.

 

For more information on the services that SERVPRO of Metrocrest provides regarding water and fire damage cleanup for your commercial or residential structure, please visit or call:

http://www.SERVPROmetrocrest.com/fire-smoke-damage-restoration

or call us today at (972) 233-8400

Spring is Storm Season in Texas - SERVPRO of Metrocrest is Ready

5/9/2017 (Permalink)

Storm Damage Spring is Storm Season in Texas - SERVPRO of Metrocrest is Ready test

Spring is Storm Season in the North TEXAS Area

In the past few months the North Texas Metrocrest area has been hit with severe weather and storms. The following are the most common storms we see in our area. If you have damage to your home or business from these devastating storms, call SERVPRO of Metrocrest at (972) 233-8400 and we will make it “Like it never even happened”.

 

Hail Storms

  • Many residents living in the North Texas area have already experienced a severe hailstorm and witnessed the damage hail can cause to homes, automobiles, businesses and other property. When a hailstorm hits, it does the greatest amount of damage to the exterior of your home or property. Common types of damage caused by hail are: roof damage, siding damage, shingle damage, window damage and automobile damage.

Thunderstorms

  • Thunderstorms can produce many types of damaging weather such as lightning, hail, tornadoes, straight-line winds, flooding and more. The biggest contributors to damaged property are likely hail and wind, which can cause many types of exterior property damage

 

Tornadoes

  • For many areas around the U.S., damage from severe tornadoes presents a very real threat. Most tornado damage is done by high winds, with recorded speeds exceeding 300 MPH and the flying debris propelled by these fierce winds. The most damage from tornadoes happens in "tornado alley" - a part of the U.S. that includes Oklahoma, Texas, Kansas, Missouri, etc.

Lightning

  • You may be surprised to learn that lightning is a major cause of storm damage in many areas around the country. The National Lightning Safety Institute estimates the cost of lightning damage in the $5 to $6 billion dollar per year range. Lightning that hits trees and the ground is a common cause of wildfires, structure fires, property damage and power outages. 

 

Floods

  • Floods are typically the result of heavy rain and water that rises faster than storm drains can handle. Flash floods driven by quick, violent bursts of rain can flood homes, basements and businesses, causing serious damage to both interiors and exteriors. Flooding is a very dangerous storm phenomenon that results in numerous deaths and extensive property damage each year.

 

For more information on the services that SERVPRO of Metrocrest provides regarding storm damage cleanup for your commercial or residential structure, please visit or call:

http://www.SERVPROmetrocrest.com/storm-flooding-restoration

or call us today at (972) 233-8400

Water and Fire Cleanup for Your Commercial Building

5/2/2017 (Permalink)

Commercial Water and Fire Cleanup for Your Commercial Building Dallas based SERVPRO of Metrocrest is Ready to Help Commercial Structures

When a water or fire damage situation arises at a commercial building, it is very important to call a company that will not only do the job right, but will do so in a way that minimizes the disruption to your customers, employees, and business as a whole. As a Dallas, TX based company, SERVPRO of Metrocrest has the training and expertise to get your business back to looking and performing "Like it never even happened."


In the event of a water or fire emergency, SERVPRO of Metrocrest is quick to respond so that your commercial building can be back up and running as soon as possible by minimizing the amount of demolition and restoration that will be needed. This not only minimizes what could be a disastrous interruption to your business, but also lowers the cost. 


For more information on the services we provide regarding water and fire damage cleanup for your commercial structures, please visit or call:


www.SERVPROmetrocrest.com/commercial-restoration-cleaning or call today at (972) 233-8400

For Fire Damage Cleanup, Call the professionals at SERVPRO of Metrocrest

5/2/2017 (Permalink)

When the firefighters leave, it may seem like the danger has passed and the home is safe from further destruction, but without professionals to help clean the smoke damage, the building will never return to normal. While the principles behind fire restoration are fairly simple, it requires a lot of experience and manpower to perform adequately, and this means that it shouldn’t be attempted by a homeowner on his or her own.  The trained professionals at SERVPRO of Metrocrest should be called on-site immediately.  We can clean smoke damage and restore items affected by a fire, but we must be brought to the site as soon as possible to halt the ongoing issues that ash residue can cause.  The first thing SERVPRO of Metrocrest’s trained, certified, professional technicians will do when on site is to identify all affected materials and the source of any odors.

The only way to properly clean smoke and fire damage is to be extremely thorough. Ash residue is easily disturbed and can spread through the building with ease, causing nearly everything to need restoration. The experts at SERVPRO of Metrocrest will identify what can and cannot be salvaged, and will remove any built-up ash residue that is coating surfaces. Over time, ash builds up in layers, and may eventually form into a lacquer-like consistency. Once this is done, the restorers will locate the source of the odor, and treat it with specialized detergents that are formulated for neutralizing this kind of odor. Once materials are treated, they may be sealed off to prevent any further odor from permeating the air in the future.


For more information on the services that SERVPRO of Metrocrest provides regarding water and fire damage cleanup for your commercial or residential structure, please visit or call:

http://www.SERVPROmetrocrest.com/fire-smoke-damage-restoration

or call us today at (972) 233-8400